Sylvia K.
My hair feels really clean
My hair feels really clean, and it washes the shampoo and conditioner out flawlessly, but I'm concerned with the high pressure. I noticed my scalp flaking after use. Will this cause hair loss over time due to the high pressure of the water? It also stings when you get too close to the water from the shower head. They won't let me return it even though my mom asked me to. The customer service is non-responsive, and when you email them you get a virus warning as a response. I paid for this with Canadian Tax payers money I expect better service.
Response from DrivseMar 27, 2026
Hi Sylvia, We sincerely apologize for the frustration and inconvenience you’ve experienced with the showerhead’s high pressure, your concerns about scalp irritation, and the difficulties reaching customer service. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team



