Lori F.
You buy the shower head and before the…
You buy the shower head and before the unit will work you must buy the shower tubing and then change a filter (costly) monthly. And the shower is too hard for me (shower head brush) I am returning the product and request a full refund. I was disappointed.
Response from DrivseMar 27, 2026
Hi Lori, We sincerely apologize for the frustration and inconvenience you’ve experienced with needing extra tubing, frequent filter changes, and the showerhead being too hard for you to use. We understand how disappointing this must be, and this is not the experience we want for our customers 🌟 You can find more details about filters here 👉 http://shower.drivse.com/filters and hoses/connectors here 👉 http://drivse.com/products/shower-hose-holder We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team



