Rhonda M.
I ordered on 2/14/26
I ordered on 2/14/26, and my card was charged $105. As of today, 3/3/26, I have no receipt and no shower head. I do have a response to my email saying they are busy and they will get back to me as soon as they can. If that happens, I will edit this review. If not, I will have to dispute my credit card charge.
Response from DrivseApr 1, 2026
Dear Rhonda, Thank you for reaching out. We sincerely apologize for the frustration of being charged $105 on February 14th without receiving your showerhead or even a receipt, and for the delay in our response to your email. We understand how upsetting it is to wait weeks without clarity or resolution, and we want to assure you that our team is fully committed to addressing this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team



