Kevin O.
No parts
I ordered your shower heads from your web site the add,it came today i opened the box to check it out and all I have is the head,no way to install it and i have tried to get a number so i could call it dose not show up this is no way to run a business i will tell very one i know to stat away from your business if anyone reads this you can get hold of me no email thank for nothing
Response from DrivseApr 1, 2026
Dear Kevin, Thank you for reaching out. We sincerely apologize for the frustration of receiving only the shower head without the necessary installation parts, and for the difficulty you experienced in trying to contact our support team. We understand how disappointing and inconvenient this has been, and we want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team



