Drivo Rent A CarReviews of drivo.com

I had the worst experience with my recent car rental. I reserved a vehicle for 8:45 AM, but when I arrived, there were no cars available. I ended up wasting over six hours of my time waiting, during a long weekend, before I was finally given a vehicle. To make matters worse, the only compensation offered was $20, despite this being a $520 rental and a major inconvenience. That’s simply not reasonable or respectful of my time and the stress this caused.I’m requesting a more appropriate compensation amount that reflects the hours lost and the disruption to my plans. At the very least, I would expect a significant discount or partial refund. I followed all the booking procedures properly. this situation should not have happened. I’d appreciate it if this could be escalated and properly addressed.

Great Rental place, Great customer service, great/ faster shuttles bus. Overall Short waiting time. Check in and check out are very clear. Rental agreement are very clear and I always purchase the premium package insurance. when you return back rental car, customer service so much faster to send your all confirmation number faster. i love the place

i will not rent again, i will not suggest to anyone, not honest, they say something, and they do something. do not just go by online pricing.

We had an awful experience with lots of up-charges. We called a few days ahead to confirm our car and then they said it would be be ready for hours when we arrived and upsold us to an SUV that was tiny. it ended up having $340 in additional fees on top of our $290 booking. It took a solid hour to wait in line and pick up our car. I will never use them again and would rather have a slightly higher up front fee from a reputable company.

James was great

Too busy to talk to you Dirty car that was obviously smoked in requested you initial contract without visually seeing reading disclosures Would recommend a bigger brand over them.

No stars. Very deceptive and predatory behavior. If I’m paying 9.99 to use your easy pass why would I still be charged for tolls. It was explained to me that the 9.99 a day would cover my tolls and then they charge me for tolls anyway I could have kept my 30 dollars a pay my own tolls.

I made reservations on line when I got there didn't have car I reserved then they said they would give me upgrade but I had to pay 20$ and I had pay for it already then they if I went to different state I would get charged extra charges terrible company ace rental is not the place to be don't go there stay away.