Drivo Rent A CarReviews of drivo.com

Une arnaque cet agence de location au parking de rabat. Réservation payé 12 jours impossible de récupérer la voiture ni de se faire rembourser motif carte crédit les numéros ne sont pas en relief . À fuir 😤😡😡😡😡 des arrnaqueurs qui cherchent à trouver des prétextes pour ne pas honorer la prestation ou bien vous demandez de payer deux fois plus sur place pour récupérer la voiture que vous avez déjà payé en ligne. J ai été contraint de réserver une deuxième voiture à l aeroport de rabat chez une autre agence

une vraie arnaque à l'aéroport de rabat à fuir. je savais qu ils font tous pour arnaquer les gens et j ai tout préparé pour éviter l'arnaque type et il faut une carte crédit et pas de débit etc...mais la surprise été plus étrange: ils m'ont dit sur place que les numéro de ma carte crédit bancaire sont imprimés en plat et non pas en relief. de coup j ai payé une location pour 12 jours sans que je puisse avoir la voiture ni le remboursement. A l aéroport de rabat j ai passé 2 heures de discussion avec Drivo et par la suite j ai été obligé d'aller voir ailleurs chez Avis-budget pour payer une deuxième location de voiture pour ma période de vacance de 12 jours. Carjet aussi à fuir aucune assistante de leur part. mes vacances en famille ont très mal démarrer avec cette location c est la premiere et dernière fois que je passe par carjet. j ai toujours louer chez budget sixt avis entreprise etc jamais un seul problème

We were given a car that seemed fine upon inspection, however as we were driving we noticed that the front passenger tire was at 51psi. I didn’t think too much of it, as we were already driving and I figured either someone let the air compressor run too long of the sensor was faulty, but following our dinner 8 hours later, we got in the car to find that same tire at 24psi and flashing low tire pressure. What we deduced from this is that the tire wasn’t accidentally overfilled or the sensor was faulty, but that someone knew there was a leak in the tire and purposefully overfilled the tire to hide it instead of fixing the leak. Not only is this incredibly dangerous, as we could’ve gotten a flat or a blowout on the highway or on a bridge, but it’s also incredibly unacceptable, as plugging a tire leak is an easy fix and takes almost no time. We attempted to identify the source of the leak, and found a screw in the tire which is clearly visible, and we took a picture. When we called to report this issue, we were told that tire issues are a customer problem and then we were hung up on. Then we called again, and were told we would be transferred to a manager, and were instead hung up on again. Then, we called AGAIN and finally were told that we would be able to speak to a manager upon returning the car. We then got the tire plugged on our own time and money to ensure we would be safe driving back, because the advice given to us was to just overfill the tire to drive it back, which is unsafe. However, upon returning the car, a manager was not available for us to talk to, and we were told we would receive a call from one at some point this week. We were also told that since the picture we took was after we picked up the car, that it is still our problem that the tire was leaking in the first place. I am just absolutely appalled at the lack of safety concern for customers, and the treatment of us when we called to report it. I understand the picture was taken after we left with the car, but there is no reason the car tire would be overfilled like that unless someone was trying to hide the fact that there was a leak. In the weeks since, not only have they deleted my original review, but they’ve told me that they’ve found the inspection report, however they’re unable to share it. They are hiding it because they know it admits wrongdoing, and instead of owning up to it and continuing to be shady. I will repost this review as many times as it take so people are aware of the dangerous and shady practices of this company.

Stay away from this company. I was nice and reported a low pressure coming up on the dashboard. The person checking me in thanked me. They charged me $200.00 saying that I damaged the tire. This is how I received the car thinking that it needed air as the car was not driven and it was on the chilly side. I went to a gas station and had the mechanic check it out and he said that it is not the tire but a problem with the computer reading the tire pressure.

Des voleurs, a éviter. J'ai loué une voiture a Marrakech, j'ai une carte gold credit, il veule une carte crédit avec les chiffres et nom en relief pas lisse. C'est vraiment du vol, tout ça pour te coller leurs assurance et payer beaucoup plus que le prix initial. A éviter

I had a reservation for an economy car. At Newark airport they told me they didn't have a car i reserved and they will give me an upgrade. They didn't tell me I would be charged for it. I signed the contract without realizing the extra $100, When I returned the car they said my contract was closed and they cant do anything about it. They told me the same thing after I called the customer service.

Tried to charge me Triple to extend my Rental…SMH…Never again will I rent from them

Update on my previous review. They contacted me after reading it (so they do read your experiences and comments) and offered me 20 dollar refund toward my deposit that I STILL have not received. They claim the money was deposited but I have TD bank. I've used budget, payless cars even Hertz. It has never taken this long for my deposit to return. It has resulted in 2 overdraft fees on my account. As I now read the other horror comments between the very few positive. Looks like I won't be receiving it for 100 days? The toll fee has also hit my account for 78 dollars for 2 tolls you can't pay cash for. I'll give 2 stars in theroy for the attempt to look competent and caring on paper. The service I still wouldn't and will not be recommending elsewhere or to any party.