Ibrahim M.
I rented from drivo and Coney Island…
I rented from drivo and Coney Island Avenue and I had the best experience and new car! BRK-16917

Drivo Rent-A-Car offers a wide range of cars available for rent in Newark EWR Airport NJ. We pride ourselves in our customer service, and hassle-free renting experience.
Drivo Rent A Car (drivo.com) has 698 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Ibrahim M.
I rented from drivo and Coney Island Avenue and I had the best experience and new car! BRK-16917
David O.
EWR-151446 The rental was very clean and smooth. I will definitely choose you guys for the next rental car. Amazing service!
Moisy S.
Anyone who had a bad experience should contact me I'm working with my lawyer to sue the company I feel bad for other people getting scammed in future Moisy5454 They really work very slow I waited over hour in the office they make u pay insurance even u have your own thru credit card or other then they make u crazy on every tiny scratch on the car They r money sucker's in every way they could They open up a claim falsly ony name Stay away from them Disscusting would not take them again even if they would be cheaper I would rather go to a rental that there is no big hassle taking out a car and giving back
Response from Drivo Rent A CarJul 6, 2025
We apologize for the slow service and issues with the insurance and claims process, Moisy. Please contact us directly so we can address your concerns and assist you further.
Lynze R.
After waiting 30 min for a shuttle, No cars were available at check in. Customers were in tears. People were yelling - we finally left with a car 2.5 hours after arriving at the airport. Avoid
Response from Drivo Rent A CarJul 6, 2025
We apologize for the distressing experience you had with our service, Lynze. Please contact us directly so we can address your concerns and assist you further.
Joseph C.
Do you see positive reviews with Conf numbers? Who would include a conf number with a review? I'll tell you. Someone who açepts the bribe from DRIVO to leave a good review. In their bribe offer DRIVO says put your postive review in Trustpilot with your conf number and we'll enter you in a drawing for a Macbook. If you get screwed by DRIVO dont hope help for hope from the Better Business Bureau. The BBB wrote me that DRIVO wont respond to BBB complaints
Response from Drivo Rent A CarJul 6, 2025
We apologize for the negative experience you had with our service, Joseph. Please contact us directly so we can address your concerns and assist you further.
Colleen H.
The pick up and drop off process went very smoothly. I would definitely recommend renting through Drivo. Received a nice vehicle.
Fally L.
Let’s start with the system issues. Systems always down then u go to the branch and all those guys working there apart from the First Gentleman that initially completed my booking acts like they’re trained assholes and doesn’t want to even speak to customers. Now, I rented the car for a week. After driving it I noticed it wasn’t driving properly. So, I took time to go back and exchanged. The manager then mentioned if the car is driving and nothing happened to me while I was driving it then he cannot exchanged it. I then left with the car and tried to go to a different car renter but lines were took long at the airport I left. When the car was due back, I asked if I can extend but with a different car. It seems I already made some friends cause I was told that can’t happen and what initially booked for wasn’t available and it’s either I wait a couple of hours to see what came in or keep the same car and since I was going to work. Once again with no time I kept it with the thought that once I returned the car, I will never rent with Drivo again.
Response from Drivo Rent A CarJul 6, 2025
We apologize for the issues you faced with our service and vehicle, Fally. Please contact us directly so we can address your concerns and assist you further.
Jim
One hour wait in line to get to the counter only to be told they didn’t have the passenger van I had reserved. Terrible experience.
Response from Drivo Rent A CarJul 6, 2025
We apologize for the long wait and the unavailability of the reserved van, Jim. Please contact us directly so we can address your concerns and assist you further.