DriveSmart WarrantyReviews of drivesmartwarranty.com

I had warranty on my transmission paid monthly payments. They called the shop and interrogated the people thats in the shop.they said I had all my paper work on my car and in order .they declined to get my transmission done jeff hung up on me very rude Michelle in customer service hung on me Brian was very nice tried to help I ask for supervisor Jeff hung up again they are scams and stealing people money and gangster phone talkers . If you read this do not go to them BBB will be contacted and a lawyer on them then the supervisor still haven't call and refuse to give me my money back. They are phone bullies and been trained to steal people money. I will be sending a review every day till the supervisor i don't care if is the ceo of the company I want my money back.

My mother is elderly & disabled, Drive Smart took advantage of her OVER the phone; the cell phone I pay for because she is VERY low income & lives in public housing. I also have POA because she is not capable of making financial decisions. She has no money to pay her own bills. NOW, DRIVE SMART has talked her into a long term contact with a payment pymt plan of $102.07 per month until 10/2024. She does not even drive the car that is actually mine, I take her where she needs to go, dr, grocery store, etc. THIS COMPANY WILL NOT ALLOW MY MOM TO CANCEL THIS CONTRACT AND PAYMENT!!! Why take advantage of a disabled, elderly person? Why do this to anyone? I am beyond disappointed, this has stressed my mom out so much that her tremors have gotten so much worse, she worries about this day & night. I have been calling to talk to a person about this matter & can't get in touch with anyone.

This is the worst company I have ever used . They make up things So they don't have to pay for repairs.

Good Service ,Knowledgeable service attended fast Service

Well called to cancel policy and was told I needed to have a motorized letter to confirm cancellation was never told it was time sensitive! I’m a busy hardworking man, can’t just run and find a notary on moments notice. Any found time wrote the letter found a notary mailed the letter! And because it came to them late , I was refused any kind of return. Which is ridiculous there lack disclosure on I believe a fundamental need to know useful in determining fact for a buyer cost me thousands!!!! Horrible company Horrible horrible company……

I have been receiving unwanted solicitation phone calls (identifying as "US Auto Care") to my cellular phone using an automated dialing system. These calls are made from "spoofed" phone #'s made to look like they are local and are non-working when I try to call them back. Many of these calls were disconnected if I asked any questions about who they were, what their website was or a phone #. I finally discovered who they were buy spending $50 to review a policy for 30 days (scam). They wanted to charge me over $6k for a warranty on a vehicle worth $4k! I canceled this the next day and notified them of their violations. When I received the policy for review (by e-mail & by mail), the seller was identified as AFC Enterprises Inc., whose contact info was a rundown house in W. Springfield, MA. The administrator is Drive Smart Warranty, aka Nationwide Vehicle Assurance, aka Nationwide Vehicle Coverage, based in Toms River, NJ. This would be the company who hired the call center to make calls on their behalf and who is profiting from the sales, making them liable for the violations. My phone number has been listed on the national do not call registry since 2006. These unwanted calls were not only a violation to my privacy rights, but also violations of US federal laws. I have tried reaching out to this company regarding the violations to my phone, and they have ignored me. I recommend against purchasing anything from these companies and encourage anyone receiving these calls to report them to the regulating authorities (ei. FTC, FCC, Attorney General, BBB, etc.)

George was very explanatory and helpful too. Appreciate him very much.

Nothing really went wrong...I just don't know if I want to pay $160 a month for a warranty. Not even sure how Drive Smart reached out to me I fid buy my car with a fresh inspection sticker but the hazard lights don't even work.