ELENA S.
Kindness
The kindness and support from the representative

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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ELENA S.
The kindness and support from the representative
Robin M.
I spoke with Lucy she was wonderful and answered every question that I had and in guided me towards how to do what I needed to do she was marvelous and I would recommend to use this tool at any time
Response from DriveSmart WarrantyDec 9, 2024
Thank you for your kind words. We appreciate your feedback!
Ian T.
Customer service representative Michelle was super sweet and helpful. She was my favorite person in the whole interaction today!
Response from DriveSmart WarrantyDec 9, 2024
Thank you for your kind words. We appreciate your feedback!
Joshua E.
I was talking with Lucy Customer service lady with Drive Smart at 4pm 11-22-24 She was very kind and help during my experience with her service. Lucy help me understand and suggest for all my Questions and concerns l had. Awesome help and appreciate her very much. She made very happy to sign up with Drive smart. Thank you.
Response from DriveSmart WarrantyNov 25, 2024
Thank you for your kind words. We appreciate your feedback!
ian B.
Really appreciated Lucy for her knowledge and expert handling of my inquiry as well as her very professional handling of my inquiry. Thanks to her I was able to get an upgrade on my coverage with all discounts etc. I really was put in much more comfortable position with coverages to suit my needs. Thanks again Lucy.
Response from DriveSmart WarrantyNov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Aminda M.
WELL HERE IS THE THING!!!.DAIMEN I GAVE HE 5 STARS BECAUSE HE WAS KIND, AND PAITENT WITH ME AND HE TALKED ME OUT OF CANCELING MY POLICY BECAUSE OF A NONE COVERED PARTS WORK ON MY CAR AT THE DEALERSHIP TODAY, talk me off the legend and let me know why I shouldn't cancel my policy he's good and professional KEEP HIM AROUND AND DO NOT WANT TO TALK TO KNOW ONE ELSE WORKING THERE BUT,( DAMIAN ) from now THANK YOU FOR READING THIS STAMENT. AMINDA MERRITT CUSTOMER.!!!.
Response from DriveSmart WarrantyNov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Jack W.
After requesting a policy from drivesmart, the next day I realized that I had to cancel due to a major disruption with regards to my financial situation. After speaking with them they immediately canceled the policy and did not give me a hard time about it. They were very understanding and I'm grateful that their customer service department was so friendly and efficient. Whenever I am able to purchase an extended warranty in the future, they will be who I'll call with no hesitation. They are the best.
Response from DriveSmart WarrantyNov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Diana E.
Lucy was very sweet and very helpful with my questions
Response from DriveSmart WarrantyNov 25, 2024
Thank you for your kind words. We appreciate your feedback!