Krista R.
He was very helpful and understanding
All my questions we're answer and very helpful.
Response from DriveSmart WarrantyNov 30, 2023
Thank you for your kind words. We appreciate your feedback!

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Krista R.
All my questions we're answer and very helpful.
Response from DriveSmart WarrantyNov 30, 2023
Thank you for your kind words. We appreciate your feedback!
Andrea D.
I called to change my payment to be taken out of my checking account instead of charging my credit card. Thank you Marvin for saving me some money.
Response from DriveSmart WarrantyNov 30, 2023
Thank you for your kind words. We appreciate your feedback!
Logan V.
This company will lie to you about taking you off the list and then lie about their names. Darlene Russo transfered me to a "Steve Bernard." I call back after Steve hung up on me and I called back and "Steve" admitted to using a fake name and then said his name was John Evans but who knows
Muntel A.
They have finally issued a pending cancellation. I have been trying to cancel this policy for at least 30 plus days. Stay away from this company. Customer service is not nice at all and they try to bad mouth other companies if you want to cancel and go to another company.
Response from DriveSmart WarrantyNov 30, 2023
Thank you for leaving a review regarding your experience with DriveSmart. We apologize if you feel as though your interactions with us were less than satisfactory. DriveSmart is an administrator of vehicle service contracts, not a seller. This means we generally only handle claims, not sales or cancellation. We apologize for any inconvenience, and we’ve forwarded your review to the selling company located in your policy handbook to follow up with you with a solution.
Savannah
The person that helped us was very kind and just made it a better conversation.
Response from DriveSmart WarrantyNov 30, 2023
Thank you for your kind words. We appreciate your feedback!
Team us M.
It’s a scam scam scam and they need to be in the feds
Anya B.
It's hard to find people who really like there job .without someone acting like you bothering him cuz you're asking questions but he was great and I enjoy talking to him
Response from DriveSmart WarrantyNov 30, 2023
Thank you for your kind words. We appreciate your feedback!
Tiffany
I have to say I think all the 5 star reviews are fake. We have had nothing but issues. Nobody will help with claims. They charged us more than they claimed it would be monthly. We tried to cancel since September and they keep trying to get money from us. They refuse to cancel our service. They have witches answering the phones. Every person we have talked to except 1 has been nothing but nasty and mean and refuses to help and keep lying and giving us the run around. We call and ask for a supervisor, 3-4 times now and nobody is ever there and never leave a note when they say they will for someone to call us back. They keep charging for service for 45 days after they get a letter for cancellation(which is stupid and ignorant) so they can keep stealing your money and make you pay them more. Never would recommend them to anyone. Do not buy their service. They are a joke and theifs. We pay line five through drivesmart. Line 5 is sweet and have never done us wrong and said drive smart is just playing games and it shouldn’t take 45 days to cancel and that all they need is the check from drive smart to cancel. I have no good words for drive smart. Awful people who want money and nothing else.
Response from DriveSmart WarrantyJan 26, 2024
Thank you for leaving a review regarding your experience with DriveSmart. We apologize if you feel as though your interactions with us were less than satisfactory. DriveSmart is an administrator of vehicle service contracts, not a seller. This means we generally only handle claims, not sales or cancellation. We apologize for any inconvenience, and we’ve forwarded your review to the selling company located in your policy handbook to follow up with you with a solution.