Gregory T P.
it only takes a smile
Lucy Miller was absolutely wonderful! She was friendly, professional and down right fun to talk to! She truly made my day with the product and the smile!!..😃

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Gregory T P.
Lucy Miller was absolutely wonderful! She was friendly, professional and down right fun to talk to! She truly made my day with the product and the smile!!..😃
Simas D.
He was kind, attentive and informed and he seemed honest.
Response from DriveSmart WarrantyFeb 26, 2024
Thank you for your kind words. We appreciate your feedback!
Mattie B.
This is so confusing to leave a review, but I’m going to because I feel absolutely bad. I wanted to get the warranty for my car for my 2015 Kia Sportage only to find out after saying yeah I want it. Yes I’ll get it. Yes I’ll do it that I can’t do it and it was back-and-forth for me and the person that I was dealing with which was Alyssa Schmidt. I feel terrible because we had an instant connection on the phone. She was very personable and I could tell she was a happy lucky person which rubbed off on me and we laughed. We talked and I was confident about the warranty on getting it only to find out from my financial consultant that I couldn’t afford it if I was to survive the month for food gas necessities needed. I wasn’t able to get the warranty. I feel confident hopefully in the future months maybe I’ll be able to get it if possible if not, then I guess that’s the God‘s telling me I blew it , I just wanna pay Alyssa kudos for her time with me on the phone and helping me with what she could. She’s an awesome individual and I am sorry that I couldn’t go through.
Response from DriveSmart WarrantyFeb 22, 2024
Thank you for your kind words. We appreciate your feedback!
Ann B.
This company will not let me cancel my account. Told me to wait till I got my hand book. My hand book had someone else's policy. A person from GA. I've called several times. No help. Why can't I cancel this . Very bad business. They tell me I have to talk to the person who gave me this account. But he's nowhere. Bad company.
Response from DriveSmart WarrantyFeb 13, 2024
Thank you for leaving a review regarding your experience with DriveSmart. We apologize if you feel as though your interactions with us were less than satisfactory. DriveSmart is an administrator of vehicle service contracts, not a seller. This means we generally only handle claims, not sales or cancellation. We apologize for any inconvenience, and we’ve forwarded your review to the selling company located in your policy handbook to follow up with you with a solution.
jaja S.
Always on time with payment. The one time I asked for a hardship matter, kept being hassled about a payment that was forgiven for (not one call but four calls about the same matter. Need a better system to keep from calling customer over and over.
Michael P.
Lucy was such a wonderful help
Response from DriveSmart WarrantyFeb 13, 2024
Thank you for your kind words. We appreciate your feedback!
Jett M.
John above and beyond for his clients makes drive smart, a very good business doing very good business. Thanks for everything.
Response from DriveSmart WarrantyFeb 13, 2024
Thank you for your kind words. We appreciate your feedback!
Jenkins J.
This company by far made my experience buying my dream truck at Grapevine Ford, Tx literally a dream come true. Not only did they finance the actual warranty they financed the whole process so the consumer is protected during and after the purchase process thank you so much drive smart warranty I couldn't done it without you.
Response from DriveSmart WarrantyFeb 13, 2024
Thank you for your kind words. We appreciate your feedback!