Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup reviews

301 approved reviews, newest moderated first

Stephen P.
Feb 8, 2024
My son loves it
My son loves it
Response from DribbleupFeb 27, 2024
Awesome, Perry! We're glad your son loves Dribbleup. 😁
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lisa
Feb 8, 2024
They have the best customer service I…
They have the best customer service I have ever seen. They do what they say, they will, very promptly. Companies today should take a look at what they do. Everyone would be happy.
Response from DribbleupFeb 27, 2024
Hey Lisa, it's super important that your family has a great experience with Dribbleup from purchase to joining us in live training. Thanks for the great review!
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Andrew B.
Feb 7, 2024
Great customer service
Great customer service! Never had any issues and very prompt with replying through email. Ordered the wrong size soccer ball and wanted to exchange it was so simple and no hassle. My nephew loves his basketball and just waiting for the soccer ball for my niece.
Response from DribbleupFeb 27, 2024
We're happy your family is enjoying Dribbleup! We know sometimes mistakes happen and work hard to quickly correct any issues.
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Constance J.
Feb 6, 2024
Great product, Easy return
I purchased this for my son and thought it would be great for him. Unfortunately he didn’t agree. 🤣 Nonetheless, I think this is an awesome idea. Customer Service was amazing in assisting me in returning it. I highly recommend this product!!!
Response from DribbleupFeb 27, 2024
Hey Constance, we understand that sometimes things don't work out as expected. We always strive to provide fast, helpful, and friendly service. Thanks for your great review. 😁
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Bonnie K.
Feb 6, 2024
Thank you for all of your help
Thank you for all of your help! Your response to emails asking for help is amazing! Good help and support is hard to find these days but you all have made it look EASY!
Response from DribbleupFeb 27, 2024
Thanks for the acknowledgment Bonnie! 😀 We work hard to provide fast, helpful, and friendly support. Feel free to reach out any time you have questions, we're available daily through live chat and email 8a-11p ET.
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Christopher H.
Feb 6, 2024
So far so good
So far so good. Customer service was excellent! I some how managed to order the wrong size basketball and it was handled within a few hours. Can't wait to see the progress of my boys once we receive it. Definitely will be back with an updated review.
Response from DribbleupFeb 27, 2024
We're happy to resolve any issues quickly and hope your boys enjoy Dribbleup. Thanks for the kind review, Christopher!
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Elsa M.
Feb 2, 2024
Excellent customer service
I’m bought a soccer ball and a basketball for my nephews. The basketball wouldn’t hold any air. Customer service was EXCELLENT! I got a replacement in the mail in a week!
Response from DribbleupFeb 27, 2024
It's not often, but we're happy to quickly resolve any product issues. Our support is available every day through live chat and email 8a-11p ET.
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Peter G.
Feb 2, 2024
Don't buy this product
Don't buy this product. They don't advertise it well, but there is a monthly service fee that they automatically charge you without appropriately informing you. It is a complete scam!
Response from DribbleupFeb 27, 2024
Hi Peter, All Dribbleup purchases require the Dribbleup All-Access Membership, which provides access to daily live training and collection of on-demand training within the Dribbleup App. We communicate this on the website, during checkout, and in a separate confirmation email that includes additional information to manage your account. I'm sorry if you missed this during your purchase. You can contact our Customer Support directly to further review your situation. We're available through live chat and email every day, 8am -11pm ET.
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