Geeks-on-Ink-NW
Terrible customer service
Terrible customer service, no way to get in touch with them for immediate resolution, super slow shipping and yet can't cancel an order that was mistakenly placed? Won't buy there again.
Response from Dressed in LalaDec 17, 2024
We’re truly sorry to hear about your frustrating experience. Your concerns are very important to us, and we’d like to investigate what happened to better understand the situation and make things right. The BFCM holiday sale is one of our busiest times, and while we work hard to keep up with demand, we understand that this can sometimes affect our response and shipping times. That said, your experience is not what we strive for, and we’d like the opportunity to improve. Could you please provide your order number or the email address used for your purchase? This will allow us to verify the order and look into what occurred, including any delays or issues with canceling the order. Thank you for bringing this to our attention. We genuinely value your feedback and hope to resolve this for you as quickly as possible.