Dressed in Lala Reviews | Read Customer Reviews of dressedinlala.com

Dressed in Lala Reviews | Read Customer Reviews of dressedinlala.com

Dressed in Lala reviews

98 approved reviews, newest moderated first

brikolien
Feb 17, 2025
Dit is echte fraude
Dit is echte fraude. Wat je thuis gestuurd krijgt lijkt op de verste verte niet op wat besteld werd. De rok is een print op goedkope stof ipv een kanten stof. Ik heb 3 foto’s opgeladen als bewijs. 1ste foto is wat op de website staat, de 2 andere met dezelfde kleur is de print op een goedkope stof.
Response from Dressed in LalaFeb 26, 2025
Thank you for sharing your feedback. We take all customer concerns seriously. We have reached out to you to gather more details in order to verify and potentially correct your order. If we do not receive a response, we will assume this review has not been fully verified. We are committed to resolving any issues and ensuring customer satisfaction. Please feel free to contact us directly if you need further assistance.
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cyndorama
Feb 12, 2025
Excellent customer service and quality clothing
I purchased a sweater for my teenage son for Christmas in November. I gave it to him for Christmas and apparently it wasn't his style but he didn't want to hurt my feelings so he did not tell me. Our lives are busy with one of my other kids having a newborn and going through chemo and 2 1/2 months passed before I got around to asking him about the sweater. When he finally told me it wasn't his style, we were 50 days past the return window of 30 days. I sent an email to customer service requesting that I be able to return the item and I got a response immediately that said they were happy to accept the return and they generated a link for me to return it easily. Very impressed with their customer service and their flexibility not to mention the sweater and other that I received were of great quality and just as described! I highly recommend this business and I love their stylish clothing! A++
Response from Dressed in LalaFeb 13, 2025
Thank you so much for your thoughtful review! We’re truly honored that you took the time to share your experience with us. We completely understand how life can get busy, and we're thrilled to hear that our customer service team was able to assist you in making the return process smooth. It’s wonderful to know that you’re happy with the quality and style of the sweaters, and we’re so grateful for your recommendation. We look forward to serving you again in the future, and we wish you and your family all the best during this time! Thanks again for your kind words! xx, Dressed in Lala Team
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Shea
Feb 3, 2025
As if Lala couldn’t get any better
As if Lala couldn’t get any better - the customer service is prompt, kind, and helpful!
Response from Dressed in LalaFeb 5, 2025
Hi Shea, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. We strive to always provide prompt and helpful support, and your feedback makes all the effort worth it. We appreciate you so much! xx, Dressed in Lala Team
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Leigh
Jan 31, 2025
Great Clothes & Great People
Their clothing is so unique and very well made, I love the brand. A recent order got lost in shipping and within one day of me raising the issue, they had a replacement shipment on the way.
Response from Dressed in LalaJan 31, 2025
Hi Leigh, Thank you so much for your kind words! We're thrilled to hear you love our clothing and appreciate the quality. We’re also glad we could quickly resolve the shipping issue for you. We appreciate you so much! xx, Dressed in Lala Team
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Lisa Z.
Jan 25, 2025
After discovering dressed in Lala a…
After discovering dressed in Lala a year and a half ago, I have placed quite a few orders. The clothes are gorgeous, cute, well made and FUN! I always get multiple compliments whenever wearing a piece. My last orders got lost in the mail, things happen. I reached out and immediately received a response asking if I’d like them to send me another one or if I wanted credit. They made the whole thing so easy it just made me love that much more. Thank you to Jade and Jenna who answered my email!
Response from Dressed in LalaJan 27, 2025
Hi Lisa, Thank you so much for sharing your experience! We're beyond happy to hear that you've been loving our pieces and receiving so many compliments! 💖 We're sorry to hear about the shipping issue, but we’re so glad we could make the process smooth for you. Jade and Jenna will be thrilled to know they helped make things right! We appreciate your continued support, and can’t wait for you to enjoy your next order! Have a magical day! xx, Dressed in Lala Team
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Stacey Sabir B.
Jan 24, 2025
Prompt customer service
Prompt customer service! I also, LOVE everything that I have purchased thus far!!!
Response from Dressed in LalaJan 27, 2025
Hi Stacey, Thank you so much for your kind words! We're thrilled to hear that you're loving your purchases and that our customer service met your expectations. We truly appreciate your support. Have a magical day! xx, Dressed in Lala Team
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Sophia Gountanis A.
Jan 13, 2025
Everything at Law is top notch!!!!
Everything at Law is top notch!!!!
Response from Dressed in LalaJan 21, 2025
Hi Sophia, Thank you so much for the fantastic feedback! We’re thrilled to hear that everything at Lala is top-notch in your eyes. Your support means the world to us, and we’ll continue striving to provide only the best for you! xx, Dressed in Lala Team
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Carrie
Jan 11, 2025
Amazing customer service
Amazing customer service! Super fast and thorough, providing more information than I'd asked for! Can't wait for my new sweater 🤎
Response from Dressed in LalaJan 21, 2025
Hi Carrie, Thank you so much for your kind words! We're thrilled you had a great experience with our customer service team. We always strive to go above and beyond, and it’s wonderful to know that it made an impact! We hope you love your new sweater, and we can’t wait to hear what you think once it arrives. Thanks again for your support! xx, Dressed in Lala Team
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