Dressed in LalaReviews of dressedinlala.com

These folks are dope! I ordered a dress too late for an event so I reached out to see if they could expedite it to me. They were so responsive and genuinely nice about the whole situation. Really really great customer service!

Love LaLa! I’ve actually ordered a few pcs from them and recently i ordered something and didn’t think it would arrive in time… I reached out and I received a quick response and they resolved my issue! I’m very happy with LaLa!

Love this company! Clothes are amazing quality and look exactly like the pictures. No drop-shipping scams here! I got 2 sweaters, 1 pair of trousers and 1 pair of sweats that I'm obsessed with! You're not gonna find anything like this anywhere else. Believe me, you're just not. They tend to run a bit big, so maybe order a size down, esp bc exchanges are no prob. I had to return a pair of pants, but the process was 1,000x easier than I've ever experienced. At first I wanted to exchange them for a smaller size, but they were out of stock, (which was clearly stated on their website all along) so I emailed customer service to ask what I should do. I LOVED the pants, but they've got a 21-day return policy, so if they weren't gonna restock my size in time, I was gonna go with the refund. Seriously, an actual, real life person emailed me back in less than 24hrs and was totally honest about everything! Instead of trying to sell me, she straight up admitted she didn't know when/ if my size would be back and advised me accordingly. After that, their return portal process was self-explanatory. If you're on the fence, just go for it cuz you won't be disappointed. The clothes are worth the money, not just for the quality and the style, but for the piece of mind. I'm 100% a return customer.

Dressed in LALA has the best customer service. I’ve ordered multiple times and accidentally put an old address. They’ve been able to update it through the customer service email. They had one item that was defective and they were able to replace it for me so easily. Their items are so unique and the quality is really high-quality. I will be a customer forever.

I ordered a pair of overalls and was so excited to wear them to an event. I tried them on, washed them, and hung them to save for the event that was a few weeks away. Today was the day, and when I put them on, the slider was broken. I fixed it with a safety pin and sent an email to Dressed In Lala with a picture. I wasn't expecting much, and then, BAM, like two minutes later I received an email with several options for me. None included having to send my overalls back. Ava was so friendly and prompt. I was pleasantly surprised as I feel customer service from most establishments is slipping these days....NOT at Dressed in Lala, No, ma'am...they take care of their customers and this is what will keep us coming back for more! Plus, I have told SO many people how great they are!! So do yourself a favor, if you see something cute, treat yourself, you won't be disappointed. I fixed my overalls with a safety pin for the day and have received SO many compliments!

Customer Service is A+!! I had an issue with a product and emailed them about it and the next day it was resolved awesomely!! Will continue spending all my money on LALA!!

Amazing AMAZING customer service!!! I cannot say enough about their customer service. I can be completely unhinged, or just have a ton of questions. No matter what I emailed them with I heard back from them super fast. And they always were so great so kind and so helpful!! In today's fast Amazon robot AI world this is so nice! They're kind they're personable they answer all of my questions and make me feel like I'm a valued customer. Not to mention hello the clothes! Fabulous! I always get compliments on them I'm a huge close horse and it's when I'm wearing your clothes that I get the most comments and compliments. It's rare that I don't have something in the mail coming from you guys. Again just to circle back- customer service bar none is 100%! Whether it's dealing with the return, a lost order, a wrong email you name it I had challenges one time or another and they always were consistent in their helpfulness and just amazing spirit! Truly gems!

Nice 👍🏾 quality and pieces that are individual in nature.. reasonable prices..