Dressed in LalaReviews of dressedinlala.com

I’ve been a huge fan of Dressed in Lala since placing my first order a year ago. The clothes have completely spoiled me with their great quality, unique style, and unmatched comfort - there’s no turning back!! Lala has helped me redefine my style as a mom in her 30s, and I’ve never felt more stylish or comfortable! So grateful I found this brand. I love all that they’re about.

I only found lala a few months ago and have been so happy with each piece I get! The sweaters are heavy and comfy like a hug from your favorite person. You can stand out with the bright colors and patterns. Will be purchasing more ASAP! ❤️

All of my favorite clothes are from LALA. Every piece I own is so high quality and so flattering. I had a wonderful experience with their customer service team, they were so responsive and kind. I also love that LALA is a women owned small business. Couldn’t recommend the company more!

idk if things have changed since these previous reviews but i had nothing short of an amazing experience shopping with lala. i wanted to upgrade shipping and immediately got a response from customer service offering to cancel my order with express shipping. then the jacket i received was too big and the return process was seamless. i never make trust pilot reviews but felt it was worth it to let other potential buyers know they’re great about returns!

The worst company ever! My order was incomplete! The customer service is the worst! Of course is not there money they don't care ot was my first experience and the last!. Thieves

This is the WORST clothing company I have ever ordered from. An Instagram ad popped up 1,000 times with the cutest skirt and top and I finally ordered it. Ten days later it had not shipped. 15 days later I got an email saying, “sorry bestie, the skirt you ordered is out of stock!” We refunded your money and we are sending the top?? What? No! I ordered an in stock outfit that is now out of stock? Don’t like that at all! I went back and forth with them about not sending the top because I ordered it as an outfit and after 4 more “bestie” exchanges they sent the top and offered me 10% off a new order?????? How about now it is almost 3 weeks since I placed the order and the top that I WILL be sending back still has not shipped? I actually googled to find out if the item’s were on a cargo ship and arriving from across the ocean? Nope…Utah??? Feeling VERY SCAMMY!!! Buy elsewhere. Not a “bestie” experience bestie?? If you are gonna run your pricing with the big dogs…you are going to have to figure out how to keep up! I very much appreciate your response and the action that you took to address my experience. I really wish I had the outfit. I know it would have been super cute.

Hands down, my favorite brand! I genuinely can say that anytime I’m running errands or out in public in my lala pieces, I’m always getting asked where my outfit is from! The quality is incredible & I’m always looking forward to lala drops every Friday!

For starters the ship time is awful. I ordered something from China days after ordering from lala and it got to me faster. They forgot my order and when I emailed them about it stating i wanted to cancel and they apologized and said they were expediting it. I told them I no longer needed the items (they were for an event long past) and wanted to cancel. They then stated that because the order was put in for processing (which they had literally just done when they "expedited" it) that there was nothing they could do but the good news is much order would ship in 3-5 days. Meaning I had to wait another week before they were even dropping it at the carrier. Then another week for it to actually arrive because they use DHL in total I waited over a month. For spending over $400... I would expect better. But if that doesn't turn you off, when I actually received my order, after a single wear the buttons totally fell off the pants. And I couldn't return. So quality and service are an issue. But if THAT isn't enough to turn you off.. this company sent their attorneys after fan groups! That's right. Their cult following had created buy/sell/trade groups to more easily exchange sizes and pass along peices to other lala lovers. Their attorney shut down the groups citing trademark issues. No One was claiming to be lala, be an affiliate nothing. Just people excersizing their right to re-sell something THEY OWN and not even at a profit. Usually at a pretty big loss. Now, I know that sounds super unbelievable. Why would a company delete their cult following? The groups had cited multiple issues with quality and delivery times and would bring them up to see if others had similar issues. Usually it resulted in someone saying "hey reach out to customer service". The brand didn't like this. They don't want people trying to bring things to their attention so they can grow and be better. (WHICH IS LITERALLY WHAT WE WANTED) But no, Why listen to your cult followers when you can just silence them? An absolutely disgusting greedy business move. This brands motto is "The World Needs Your Magic" but they treat customers the exact opposite. It should be "LALA needs your MONEY and your SILENCE" there is no love in LALA Land