DreamSofa.comReviews of dreamsofa.com

We love our sofa. It was a long wait, but the quality and style were worth the long lead time.

We remodeled our living room and wanted to upgrade the 'big box' couch and loveseat we had before to a single large sectional with a mid-century modern design. DreamSofa made it easy. We had no trouble picking out the design and the dimensions to best fit the space. We were torn on the fabric though, so we ordered four swatches, which were delivered quickly. Once we had that settled, ordering was quick and easy. It arrived about three months later, which was a little longer than originally quoted, but nothing egregious. It is absolutely beautifully made, perfect in the space, and very comfortable for lounging. We could not be happier with the sectional or the buyer experience.

I did so much research before I made the decision to order my new couch from DreamSofa and I couldn't be happier. We were looking for a very specific size to replace a very well-loved Room and Board couch we were retiring, and found this site recommended. First, I loved that they were a small US based manufacturer. Second, I was able to actually email and spoke with a real person, which is helpful when you can't go look at or sit on a sample in a showroom. Third, they had SO many beautiful designs, color and size configuration options - it would be hard not to find something you loved on the site. Communication about delivery and the actual delivery were all pretty seamless. Now that I've had the couch for several months, I can report that everything lived up to our expectations and we love it! The couch looks beautiful and has really elevated our living space. Any spills on the cushions have wiped right out, it is comfortable and it feels very well constructed. I would highly recommend to anyone in the market for a new sofa!

Ordering and updates were always frequent and received replies too questions promptly.

Easy ordering and quick simple quality delivery.

We love our Dream Sofa 'Crete' style. Our original sofa was too large and bulky for the room. This new Crete style was the perfect scale for the smaller room. It took awhile to arrive. But Mico kept us up to date. The color choices were amazing! Having been able to choose both the style and the color feels like a custom sofa without the custom price tag.

Very responsive and helpful customer service. I had particular wants for my living room set, and their representatives were available to walk me through their options, respond to follow-up questions after I had considered options, and helped me refine what the final product would be. Swatches were invaluable, and I was able to customize beyond what was listed on the site.

Was super excited about the new sofa. Finally heard that it was ready to be delivered and scheduled an appointment. Took the day off of work but no word that the sofa was actually doing to be delivered? Tracking shows the sofa is in my hometown but CA cancelled the delivery? Called and they said it's a QA issue but cannot tell me when the issue will be resolved. I have worked for years in QA so I love that they want the sofa to be perfect for delivery but their customer service is horrible. If it's not arriving on the date I selected then why not call me to tell me and to reschedule?