DreamSofa.comReviews of dreamsofa.com

I am SO happy with our new sofa. The price point on these are amazing for the customization options available. To get such a large sectional in a style I liked (we got the Brussels) and the color and fabric options, it’s just kind of a no brainer. Our ordering and timeline process were smooth - I expected it was going to take a bit, but overall we were just under 2 months, which I felt was reasonable and met my expectations. You can reach out at any point to get a progress update, and it all feels very much like you’re dealing with real people and not bots. Our couch is beautiful, and I’m so happy with it.

Very happy with our new sofa sectional. Firstly it arrived timely and white glove setup was very carefully and respectfully performed. Quality is exceptional and met our standards and high expectations.

We absolutely LOVE our new Dream Sofa! Our living room is an unusual size, and we had such a hard time finding a couch that was large enough to fit the space while still being comfortable for our family. The Dream Sofa ended up being the perfect choice, and we honestly couldn’t be happier with it! We also ordered the matching ottoman, which was such a great addition and really makes the whole space feel complete. We upgraded to the Plush cushions, chose the Espresso legs, and went with the Cosmo Steel fabric. We specifically chose one of the fabrics recommended for homes with pets and young children since we have both, and so far we absolutely love it! The couch is incredibly comfortable, looks beautiful, and fits our space perfectly. We spent a lot of time trying to find the right sofa, and choosing Dream Sofa was one of the best decisions we could have made. We’re so happy with how everything turned out and would absolutely recommend Dream Sofa to anyone looking for a beautiful, comfortable, family-friendly couch! ❤️

We couldn't be happier with our Brussels sofa and Helsinki chair. This is one of the precious few places where you'll find custom mid-century furniture that's made in America at a fair price, and the only place with this many fabric choices. The customer service was superb. Everyone we worked with was nice and always available to answer questions and provide updates on our order. And, they gabe their honest opinion on fabric choices for the particular room we were redecorating. The order did take a little longer than anticipated, but it was worth a smallish delay. Then, once the pieces were complete, the delivery time ended up being shorter than anticipated. White glove service was also excellent. We will definitely be repeat customers.

I knew it would take a while to get this high-quality, custom-made sofa bed, but it still made me nervous as the weeks went by. When I reached out to support for information, Karla was amazing at being responsive and communicative. I greatly appreciate her customer service and attention to my concerns! The sofa will get here tomorrow, and I can't wait to finally have it in my home!

Did extensive research prior to ordering because I wanted a high quality, long-lasting item. With great confidence given the positive reviews seen online here and elsewhere, I ordered a Landon sectional in February 2026. Received delivery in May - however there was a mixup with the shipping fulfillment and it seems that several customers, myself included, received mistaken items (2 of 4 sectional pieces were incorrectly distributed). The company responded quickly in correcting the issue, and scheduled additional pickups to retrieve the incorrect items as well as finally deliver the proper missing pieces. This didn't bother me (mistakes happen), however when the proper pieces were delivered, they were delivered with several spots of damaged fabric (clearly mishandled during delivery) and also the connecting points that interlock the sectional are not properly aligned. This has resulted again in my needing to reach back out to Dreamsofa and will schedule yet another day for a repair professional to come and attempt to resolve the issue. In all, it's felt like a part time job to deal with these issues (I've had to take 3 additional days off of work and counting in order to be present for deliveries/repairs) and the sofa is still not in the condition that it should be in. Will update pending how Dreamsofa resolves this but it has been a multi-month ordeal and I just want to be able to have a new quality sofa as I originally ordered. Edit: I'd like to point out that the customer service has been very attentive (Karla has been working with me) and has been doing what they can to help. Will update once everything is resolved.

Very happy with my experience ordering a couch from Dreamsofa. The construction and materials are very nice resulting in a very comfortable couch.

Had a great experience working with the DreamSofa team to design our custom sofa. Delivery took a little while but for a custom fabric and size I honestly expected it would take much longer. We LOVE the sofa, it's the most comfortable that we've ever owned!