DreamSofa.comClick into the future of custom furniture shopping, and start by getting your Free Swatch Packet. The design-lovers' destination to discover the highest quality designer custom sofas, custom sectionals, and custom chairs. From Mid Century Modern to Classic, the most iconic styles will furnish your dream home to life. Bypass the middlemen and get customized designer sofas, sectionals, and chairs directly to your doorstep. Meticulously curated, hand-tailored, and American made. Discover a superior furniture experience.
DreamSofa.com (dreamsofa.com) has 216 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 188 reviews with 5 stars · Clear filters
Cynthia R.
From the beginning of our experience to the delivery, was true customer service and care. We were trying to decide what style and fabric we wanted. They never limited our request for samples. We talked to representatives several times and they were very helpful. When we decided on our sofa, they kept us updated on the status. The delivery was in the time they said and went like clockwork. And we are so happy with our sofa - quality, comfortable and fabric is fabulous!
Rashidah S.
The couch is well-crafted with a very tight weave that (should) repel basic spills and stains. I have a light color fabric so this is important. The cushions are firm and comfortable. I did not want a soft, bed like sofa. Jose was excellent with delivery and set up. He showed me how to connect the two modulars to the center piece (there are three with the love seat). For some reason, I never received updates on when my sofa would be complete, so I had to call and check in on it. Two days after I called, it was brought to my door, but it was a 2.5 month wait so updates would have been helpful. Other than that, I highly recommend the company.
Valerie V.
Kara Coronell has been super helpful. We ordered a custom sectional, which we received about three months ago. It is gorgeous! Ultimately we decided we really wanted the cushions to be softer, though, and Kara helped us put in the order for the replacement cushion inserts. Overall, I really think Dream Sofa has provided an excellent product and great customer service.
Jessica R.
We searched for months for a sectional that would fit our smaller living room. We came up short; pieces were either too large or too small. We designed a sectional on DreamSofa.com and loved it so much that we decided to add on a loveseat as well. The fabric options seem endless and the samples we received were high quality. We've had the couches for a year and a half and they look as new as the day we got them!
Aaron H.
Very happy with our Dreamsofa, it is as comfortable as we hoped and holding up well!
Lee H.
Would recommend. The ordering, delivery, and usage experience of our DreamSofa couch has been incredible! Customer service amazing. Reaching out to DreamSofa even a year later to get a matching ottoman was easy and convenient.
Jared T.
The first thing I will mention is that Dream offers a ton of choices that cover pretty much every style of furniture out there e.g. contemporary, mcm, modern, and etc. I purchased an Alton model sofa in a 2 seat, extra deep configuration, and my overall experience has been very positive. One of their sr designers recommended a fabric that met my needs for pill-resistance, breathability, and pet friendliness. While I was initially unsure about the color choice, it has grown on me. The solid wood frame feels durable, and I appreciate that the pieces are made in the USA, which can't be said for many other furniture brands. My sofa arrived quickly—within about a month of finalizing the configuration. The customer service team was responsive throughout the process, and their senior designers provided valuable advice on fabric characteristics. Dream also offers a ton of customization options, which you can pretty much get any product you want but significant customizations can get pricey. They even sell affordable replacement covers and cushions if you ever want to change up the look. My only regret is not making the sofa a little longer, as I like to lounge and am right up against the current dimensions. Dream also does white-label manufacturing for other furniture brands but I highly recommend purchasing directly from them. The direct service and level of customization they offer are superior to any of the other brands selling their pieces. Some of the gripes I have read from other reviews concern the fabric swatches but don't seem to be from actual customers that made a purchase. Yes, the swatches do take some time to get sent out and sometimes you don't get the fabrics you requested but that's primarily due to Dream Sofa carrying a large constantly changing collection of fabrics. All in all I do think they have a large enough selection of fabric choices that will satisfy most people.
K M.
I love the sofa (Turin Panel - Sasha Teal). The color is absolutely beautiful and pops in our living room. The sofa is really comfortable. One of my daughters was very sad to let our old sofa go, but was thrilled when this one arrived because it has so much room for all four of us to be comfortable. While it took a while for the sofa to arrive it was nice to receive updates on the progress of the build and delivery process. Delivery was super easy and professional. Assembly was also very easy.