Dreampairs Reviews | Read Customer Reviews of dreampairs.com

Dreampairs Reviews | Read Customer Reviews of dreampairs.com

Dreampairs reviews

245 approved reviews, newest moderated first

Kimberly P.
Oct 31, 2023
I absolutely love Dream Pairs shoes!
I absolutely love Dream Pairs shoes! I probably have 50+ pairs of their shoes. First, it doesn’t matter what style of shoes they are , their shoes are the most comfortable shoes on the market! Secondly, Dream Pairs shoes set the trend in what is popular and in demand. I get compliments from complete strangers on my shoes! I love all of my Dream Pairs- I have their tennis shoes, ankle boots, pumps, knee high boots, and sandals.
Response from DreampairsFeb 1, 2024
Hi Kimberly, we’re so glad to hear that you love our shoes. We're thrilled that it met your expectations! Looking forward to your next visit.
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Susan T.
Oct 28, 2023
Dream Pairs, the shoes store you always wanted!
Dream Pairs offer choices without sacrificing quality, confort and looks. All at a very affordable prices.
Response from DreampairsFeb 1, 2024
Hi Susan, We’re genuinely honored by your kind words. It’s customers like you who make our job wonderful. Looking forward to your next visit.
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Leticia M.
Oct 26, 2023
The best boots ever!
I had my eye on them for awhile and I'm very happy to finally have them! They were shipped quickly and packed well. These boots are so awesome. They are comfortable and are just beautiful. I love them so much. I will recommend these to anyone and everyone looking for a pair of great boots.
Response from DreampairsFeb 2, 2024
Hi Leticia, We’re sincerely happy to hear that you had a positive shopping experience and purchase! Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.
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Eryl N.
Oct 23, 2023
Very poor customer service
Placed an order on 4/10/2023. Order finally arrived on 23/10/2023.Looks like it had been all over the place.No updates on progress of order unless I contacted them. Order arrived shoes way too small even though I used their measuring guide. Trying to arrange refund,offered 40%voucher on next purchase or 30% refund and keep shoes!! Then told to wait 7-14 days before arranging refund.What sort of company is this,treating customers like this,taking your money but trying all ways not too give a refund.Won’t ever deal with these again!!!
Response from DreampairsOct 25, 2023
Hi Eryl, We sincerely apologize on behalf of our company for the unpleasant experience you had when communicating with us. There are many uncontrollable factors in shipping delays. Your package had been impacted by these factors and caused shipping delay. You definitely expect to receive these shoes on time. We would like to express my apologies for the waiting that came in the way of handling your order. I understand that you want to return the shoes after receiving the package because they do not fit. Our customer service has refunded your order as requested. It may take 3-5 business days for the funds to be deposited to the original payment method. If you require any additional information, please do not hesitate to contact us at any time. Respectfully, Dream Pairs Customer Service Team
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Esther O.
Oct 23, 2023
Absolutely horrible company
Absolutely horrible company! Beware if you need to make a return to this company!
Response from DreampairsOct 25, 2023
Hi Esther, We would like to begin by extending my heartfelt apology for the dissatisfied service you experienced. We checked that your return package was returned to your address and we did not receive the return package. This package is still in transit to your address, and you may not receive it currently. According to our contact history, we understand that you would like to receive your refund immediately. Your request is very reasonable as you have already sent the package. However, according to the return process, the refund will be processed within 2 business days once the product has been received at our facility and inspected. Our customer service understands your concern and provides you with solutions based on your situation. Royal Mail will return the package to you in the next time, you may pay attention to check the return. If you require any additional information, please do not hesitate to contact us at any time. Respectfully, Dream Pairs Customer Service Team
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Tammy C.
Oct 21, 2023
Black PU Mid-Calf Boots
I love that these boots don't need to be treated or prepped for outdoor wear. There is a nice rounded toe, but the profile of the boot is sleek. The material is good quality, as is the zipper. They go on easily and don't grab at the heel cup when walking. I ordered a 1/2 size up for thick sock room, and I am glad that I did. They are true to size. One more note, they are waterproof for rainy days and cozy enough for wintry ones. I give these boots a perfect 10!
Response from DreampairsFeb 2, 2024
Thanks so much for your feedback Tammy! It makes our day hearing about how much our customers love these shoes and the great service they’ve received from our team. We have passed on your review to our team.
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Stephanie R.
Oct 20, 2023
Great comfort
My experience with Dream Pairs was outstanding, they kept me informed about my product to shipping progress. And my stylish boots were a nice smooth black color.These boots went on smooth;so smooth and easy to put on and take off;the soles were not too hard after wearing for a few days where my feet easily adapted. I like that it doesn't have a high heel, because it makes it more comfortable for long time wear. They are very soft and the zipper makes them easy to put on. Also worth noting, I have a narrow foot and these fit just right so I'm not sure how they would fit on a wider foot. The fit and size is perfect and they compliment any outfit. They look very stylish and I'm loving the smooth black color, they are very comfortable very well made from the fit to the stitching. I highly recommend them...
Response from DreampairsFeb 2, 2024
Thanks for the awesome review about our boots, Stephanie. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.
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Coll
Oct 17, 2023
Comfortable snow boots …
These boots arrived promptly in the mail. Communication absolutely superb on sizing and style. I opened up the mid calf snow boots and put them on. There is faux fleece lining for warmth, it's a flat very supportive sole for durability. Two buckle straps that can tighten up the boot if needed. The round toe gives ample toe box room for comfort. I can honestly say they are very cushiony and comfortable and I highly recommend the snow boots. This is my third pair of snow boots from Dream Pairs.
Response from DreampairsFeb 2, 2024
Thanks so much for your feedback Coll! It makes our day hearing about how much our customers love our snow boots and the great service they’ve received from our team. We have passed on your review to our team.
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