Dot & BoReviews of dotandbo.com

The quality of this duvet cover is Amazing for the price. What a great site!

Very easy to purchase, shipment was well packaged and fast. Love the item purchased, will order more things :)

They came on the mail with No problem.. everything looked new condition. Easy to assemble .i love the chairs

Placed order from Dot and Bo on 5/17 for a bedding set. My card was charged same day and shipping info provided the next. But NOTHING has happened since. UPS acknowledges the shipping label but has not received the package from the seller yet. I’ve attempted to contact them twice through there vague website with ZERO response. I simply want an update and a realistic timeline. If that can’t be provided, then proceed with cancellation and refund process. If you buy from them, don’t expect any customer support.

First the positive. The site is attractive and easy to order from. I received the order reasonably quickly and it was undamaged. So far so good, but unfortunately the item was the wrong item. For the past week I have sent three requests through their website with no response. And I called them (had to search online for a phone number since there is not one on the website. I stayed on hold for 11 minutes when they decided I needed to leave a voice mail (no choice in the matter). I will continue my efforts to obtain assistance, but right now I have an unusable item and I am out the cost of the item. I am trying to be patient in these unprecedented times, but it is becoming more difficult by the day. Sure hope they resolve this situation as I do like their website and many of the items.

It was easy and fast to place my order. I really like your products and the shipping is good and within the time Scheduled

Loved my purchase. The price was good and I am quite pleased. The communication was excellent and my order arrived right on time.

Ordered a metal bed frame. It took 3 months to get. No communication. When I received it, it was damaged. I emailed the company. No response. Would not buy from them again. They did reply today after leaving this review, but did not address the issues.