Dot & BoReviews of dotandbo.com

I placed an order on 8/5 and they created a shipping label that day. Here it is 8/13 and they have not sent the order to Fed Ex. I called Fed Ex and said they are just waiting on the company to send it to them. I have sent Dot & Bo an unanswered email and left a voice mail and no one has called me back. They will not pick up their phone, I have called for days on end at different times. They of course have taken my money out of my account, they did that asap. I want to cancel my order so I can purchase from a company that will provide the product I paid for but no one will communicate with me. By the way this is the second time I ordered from this company. My first order has some issues but I thought I would give them another try because things happen but this is too much! Update: So last night they finally contact me at 8:08 pm via email shortly after this review was posted; they said phone support is unavailable at this time. They say my order has a delayed departure of 1-2 weeks. 8:13 pm I respond back and request a cancellation. 8:26 pm They respond with unfortunately the order has already shipped. They will reach out to the warehouse to see if shipment can be stopped. 8:26 I respond That is not true and you know it. I checked with FedEx and it has not been sent to them. Furthermore, your previous email said there will be a 1-2 week shipping delay. 8:42 pm They respond that they apologize for the inconvenience and they reached out to warehouse requesting cancellation. Said they will get back to me in 2 days. -----This is bunch of unprofessional mess, I will update review again in 2 days to let you know what is going on with this order.

I placed an order on July 19...on July 30 a shipping label was created and package was never shipped! They were happy to Bill my credit card though so I guess I will have to fight that. They don’t answer the phone and have had no communication except a useless tracking number. Do NOT waste your money here.

Do not order from Dot&Bo!!!! Still haven’t received my tables I ordered over a month ago!!! Not able to track order!!! No response from several emails!!! Going to dispute w my credit card company and get my money back!!!

We ordered a stunning pair of armchairs here, which became a real decoration of our living room. It looks very high quality, it seems to be made of dense and durable material and will serve us long enough. Prices are a little above average. But we're fine with it.

I like the fact that there are both classic models and modern versions of furniture, which are made in accordance with current requirements. I think that this online store has many regular clients. And it's not surprising at all.

Cute sofa, easy to put together, great price!

I love the piece I bought. I was able to track my order every step of the way. Can't wait to shop some more!

Box arrived quickly but was opened - all the side staples had come apart. Luckily all the parts were inside. The table is as advertised and was easily assembled with 3 screws. I did not use the included wall anchors as a) it's going next to an HOA concrete wall and b) there are no small children to pull over the table. Works great for my narrow balcony.