Dot & BoReviews of dotandbo.com

Very good transaction.

The day after I ordered a bookshelf, I contacted your company via email to cancel the order. I am RN who often works outside of the country. The night I ordered the bookshelf, I received orders to go out of country. I have no way of accepting anything at my home in NC. Three days after attempting to cancel the order, I was sent an email telling me that the bookshelf was delivered and dropped off in my driveway. I sent at least 5 messages to your company attempting to stop the delivery. I have no idea if it is still in my driveway, or if it has been stolen.

Absolutely adore my porch swing!! Excellent quality and awesome price!

I did not receive my umbrella for days after receiving the base. When I contacted Dot & Bo, I received no reply. I checked with the shipping company as well as Dot & Bo, and both websites showed the shipment of both the umbrella and base had been delivered. After multiple attempts to get a response from customer service, I contacted my credit card company to dispute the charge. After that was filed, customer service finally responded to me. I have since received the umbrella, and the product is very nice, but the lack of response from customer service until after i filed the credit card dispute was very disappointing.

It was great response time with my order. I hadn't received my shipping notice yet and my package was at my door already! I love my new couch. So far it has exceeded my expectations.

I have corrected this review after the the issue was solved. Please note I really like your furniture. However, the communication with shipping was very disconnected and it made me think this site was a Fraud, untrusted. Wish you much success. Best regards, Veronica

I had never heard of this business before, but they had the item I was looking for so I took the chance. I am very glad I did. My furniture item arrived in a short time and in perfect condition.

We ordered a patio set, which was on sale. The table arrived rather quickly; a few days after placing the order, but the chairs have not come for weeks. As the matter of fact, we're still missing a few chairs. I texted, called, and emailed the company, but replies came as stock responses.