Dot & BoReviews of dotandbo.com

I ordered a shoe cabinet, but the product was delivered in the wrong color, the store does not contact me and does not answer me, I do not recommend for work

Took far to long to receive. Item not as described or shown. When questioned the only resolution offered was to return the product at my expense and hope that they credit the purchase amount. I would not trust or recommend.

Unfortunately we couldn't use the bathroom mirror we ordered for our as our design had changed. We received the mirror and never opened the package. The wait time for a return label is very long and the credit to our credit card took even longer. Make sure to check out their return policy and COST before purchasing from them. Also, you can't get anyone on the phone ever! Very annoying...there's a reason why so many people order from Amazon. Much easier for returns

I purchased a 59” wicker/glass table and I’m not happy with the product or their customer service. It took weeks to deliver and now it’s taking weeks to return it. Dot & Bo keeps telling me that they’re waiting for a response from the manufacturer before I can send it back. This is totally unacceptable and I’m hesitant to recommend this company to anyone.

If you live in upstairs apartment, their delivery service would not deliver items to your door. They had me meet them downstairs and I basically had to guard my dresser in the rain till someone was available to assist me. It also took very long time to receive item, 20 something days...from what I understand return service is complicated too...I would not be ordering from this site again.

I ordered a plug in heater and there was no wattage and the plug kept falling out of the heater. The product does not work and I have contacted the company many times. Next step is to contact my bank to report fraud.

Christmas came within a decent time frame but the pictures on the site are a far cry from reality After hours (literally) trying to get it fluffed to it's full potential it still wasn't much better than a Charlie Brown tree. I could easily see the floor and the walls behind it I tried the auto return link on the site and they wanted $56 to return it. $56 dollars for a less than $300 item. No way they aid that to ship it to me and no way I should have to pay that to ship it back Now I'm in a "3 business day wait for customer support to respond AVOID DOTANDBO AT ALL COSTS

By far the worst company and possibly a scam. I paid $516.03 for a couch they said would arrive days ago, and it never came. Within the same day of purchasing it, I requested a cancellation, they told me I can’t cancel, so I requested a return and refund, they haven’t not answered me. When you call their line you never get a human, I’ve called every day for 5 days and sent dozens of emails, they don’t help. they lie and steal from people and I will be taking this to some type of authorities because no one should be allowed to harm people like this. I have to pay rent and they have $516.03 of mine and I have no couch and no refund. Every time I say give me a refund and return they say we can’t cancel even though that’s not what I’m asking for. Look at their reviews, I pray that they close down