Dot & BoReviews of dotandbo.com

I bought a pair of flamingo chair cushions for my kitchen table. They cost $50, which is pricy but I wanted the print. It took over a month for them to arrive, with me having to follow up with the company several times to ask what was going on. The quality was poor and so I returned them, after requesting return information several times. They received the cushions back pretty quickly but two weeks later had still not issued a refund. It wasn't until I contacted them again (4th time?) that the refund process was started. This, despite their website promising a refund 3-5 days after receipt of returned merchandise. They charged me $10 to return their poor quality product. Thanks, Dot&Bo, for a very unfulfilling shopping experience that cost me $10.

I was supposed to receive my order on 2/10. On 2/15, I contacted Dot & Bo. I not only hadn't received my order, there had been no tracking updates since 2/5. Dot & BO responded that once processed, the order would take 20 business days to arrive. So the real delivery date is about one month later than I was told. The response included no acknowledgment that the information they originally provided had no basis in reality. No apology either. I just checked the item I ordered. The web site says delivery by 3/9. More likely delivery would be in April based on my experience. Shipping has been a problem everywhere lately, but no excuse for misleading web sites. I'm going to have the hassle of disputing the charge with my credit card company: I won't pay until I receive my order.

This company will not refund me for product that was never delivered to me…. They feel like they can just keep my money and I never got anything I paid for!!!!!!!!!

I ordered 2 beautiful French carved chairs. They both arrived with BROKEN legs. FedEx had an opportunity to leave them under a covered porch. They chose to leave them uncovered and in the rain. I am disabled. The shipping boxes were ruined. I was told to purchase new boxes, print the return labels and send back. What? You locked me out of my account and then expect me to print return labels. You are fraudulent and thieves. Customer Service is VERY unprofessional and insulting. DO NOT BUY FROM THIS COMPANY.

I ordered this chair with picture and description along side the picture. It took over 3 weeks to arrive and they sent me the wrong chair and won't pay for the return shipping. I brought the chair to UPS and it cost $195.00 to be shipped from Florida to California. I brought the chair back to my house and will try to sell on Marketplace/Facebook. I will never order from this company again.

Without using your fantastic goods, you have tonnes of nice products that touched my spirit, I can not stay. I encourage you to improve the quality of your website graphics, please.

This company is sending me tons of email even if I never subscribed to their newsletter. This is absolutely unacceptable. It is impossibile to unsubscribe.

Without using your fantastic goods, you have tonnes of nice products that touched my spirit, I can not stay. I encourage you to improve the quality of your website graphics, please.