Dort Financial Credit UnionReviews of dortonline.org

🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 BUYER BEWARE DO NOT OPEN AN ACCOUNT AT THIS BANK THEY PULL HARD INQUIRIES FOR A BANK ACCOUNT THIS CREDIT UNION ALSO RACIAL PROFILES. HARD INQUIRIES DROPS YOUR CREDIT SCORE!!!!! 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 I applied for a savings account with this bank and these people told me in order to open the account that my credit file would have to be opened at no time did they advise me that a hard pull would be necessary. I explained at that time the experian stated that they should be able to see everything to open an account. Buyer Beware this credit union pulls hard inquiries to open a saving account without your permission. I am so angry and disappointed by the actions of this company. This bank also racial profiles.

Terrible phone service!! Every time you call any branch they all lead to one line and no one answers. Been on hold for hours on multiple phone calls. NOTHING. Save yourself the massive headaches and don’t get an acct here or you’ll never have a simple phone call answered. This has happened too many times!!

Trying to call them to pay my auto loan and have been on hold for a hour and a half. No one ever answered. Terrible customer service will never get another loan through them. And while on hold they say "Are you tired of being on hold? join are team by going to there website" That's insulting when i've been on hold for a hour already

So far I haven’t had any problems with this bank service. Has been simple and easy to work with

Greg B. in the call center is a God sent! He's knowledgeable and friendly, this guys a keeper. Promote him, give him a raise, a paid extra vacation IDK but you don't want to ever lose this guy! Thanks Greg for all your help today! Saved my membership today. :)

Worst credit union possible for Service Members. Does not care about their customers

Worse credit union ever. Waited til auto loan was 17 months to payoff then inform me I have to have taken out of my deceased husband’s name or they would repo. All payments had been met. Was informed of his death years ago. Threatening me with one week to do. Yet didn’t provide needed release to do. Said to get copy of form for proof only to be told only dealerships have those. Do they know their jobs. Think not. Not even 1 star. Negative x 100 🤬

I recently opened an account here. I needed to add my wife to the account and my personal banker at the Pierson Road location said to just go into anyone of the Dort Financial locations - no appointment needed. Well, that wasn't the case at the Davison Branch. My wife went in there today to add her and we were told that no bankers were available and we had to set an appointment. Ed, the representative booked the appointment 2 days out and acted smug and like we were bothering him. Also,, when we asked about online banking, he acted like we were bothering him again.. Even members sitting in the waiting areas even "raised their eye brows" Wow - Dort Financial - you're off to a bad start already. What a bad experience. Ed needs some "extra training" or a talking to by his supervisor. He has a POOR attitude. We felt very disappointed and we left.