Dort Financial Credit UnionDort Financial Credit Union is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.
Dort Financial Credit Union (dortonline.org) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joyce
Dort Federal has been very nice to me. Thank You
Response from Dort Financial Credit UnionJan 4, 2021
Joyce, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We hope to see you again soon.
Jeffrey S.
Fast, friendly, efficient! As always. Dort is everything one wants in a financial institution, and nothing one does not!
Response from Dort Financial Credit UnionJan 4, 2021
Thanks for the awesome review, Jeffrey! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!
Maria C.
I worked with Megan to update some accounts. She was efficient, knowledgeable and friendly. Also took care of other account transactions with a teller and she was also very friendly and efficient. Eryn greeted me with a smile as I approached the member services desk and was very cordial when interacting with me and all of the many other customers that came her way. I really like working with and doing business in person at the Pierson Road location. I can't say enough good things about the tellers with whom I have been banking for several years including Sharon and Geena. Super, super, super!!! Thank you!
Response from Dort Financial Credit UnionJan 4, 2021
Hi Maria, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our members. We will be sure to share this review with Megan, Eryn, Sharon and Jeanna. We look forward to seeing you again soon and we appreciate your membership!
Keith K.
I was very happy with how quickly I was approved my loan agent Aaron really went out of his way to get it done quickly!
Response from Dort Financial Credit UnionDec 30, 2020
Keith, thank you so much for taking the time to leave an excellent rating. We really appreciate your membership. Please let us know what we can do for you in the future.
Debra C.
My experience with Dort Financial has been nothing but amazing I've only been to the Owosso office everybody is so friendly and so helpful I talked to different people on the phone at other locations they're always so friendly and helpful I will be opening my checking and savings through them thank you Dort Financial for all your help
Response from Dort Financial Credit UnionDec 30, 2020
Thanks for the awesome review, Debra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Welcome to Dort Financial! Come back and see us soon!
Francesca A.
Thank you so much for all your help during my difficult time. You go above and beyond. Great customer service.
Response from Dort Financial Credit UnionJan 4, 2021
Francesca, thank you so much for the 5-star rating. Harry worked tirelessly to represent our membership and fulfill his obligations as director and Board Chairman. If there is anything else was can assist with please don't hesitate to reach out.
Derrick T.
I love you guys but you don't help at all. what you guys do for me I can get from a prepaid card but it's okay
Response from Dort Financial Credit UnionDec 30, 2020
Derrick, Thank you for taking the time to give us your feedback. We are so sorry to hear that you had a negative experience. Our goal is to provide total satisfaction to all of our members and to provide a positive experience for all of our members. If for any reason you would like to discuss this further please give us a call at 800-851-3796.
Timothy J S.
We recently switched to the Lapeer branch and are very pleased with the service especially with Amanda. She was very helpful with answering our questions and went over and beyond for us.
Response from Dort Financial Credit UnionDec 30, 2020
Thanks for the awesome review, Timothy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will be sure to share this review with Amanda. Come back and see us soon!
