Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA reviews

780 approved reviews, newest moderated first

Mary
Mar 3, 2025
Good
I very good experience from week 1I used. Didn't have any trouble getting use to it. It was shipped earlier than expected
Response from Dormeo USAMar 4, 2025
That's great! All the best for many more nights of great sleep.
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Melody R.
Mar 3, 2025
I had shoulder,neck
I had shoulder,neck, arm pain for months. I slept one night on our queen size, and my pain was gone. I love it. So comfortable. Truly would recommend to anyone. The pillows are amazing also.
Response from Dormeo USAMar 4, 2025
We're so pleased to hear the topper helped alleviate the pain in your shoulder, neck, and arm.
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DIANA
Mar 3, 2025
It's a keeper.
The first night I didn't do too well. The second night was much better. I've had it a couple of weeks now and I'm getting a pretty good nights sleep. It's a keeper.
Response from Dormeo USAMar 3, 2025
It is not uncommon for it to take your body a bit of time to adjust to sleeping on a new surface and may feel firmer in the beginning. Your topper is made of really high quality foams, so these take a little while to begin to "break-in" and start to adjust to your body. We're glad this process went quickly for you so that you could enjoy the cradling comfort and support of your new topper.
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Peggy
Mar 2, 2025
It was very easy to order and set up
It was very easy to order and set up . It is very comfortable.
Response from Dormeo USAMar 3, 2025
Thank you for your feedback on your experience setting up our topper. We're glad to hear it has been comfortable for you.
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Sandra B.
Mar 2, 2025
Best sleep in years
I bought this for my husband and he has now used it for about 3 weeks now and he loves it. He said this is the best sleep he has had in years. He is able to sleep more soundly, no more tossing and turni.
Response from Dormeo USAMar 3, 2025
That's good to hear! Wishing you all the best for many more nights of great sleep.
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Fernando Aguiar C.
Mar 2, 2025
Good
The product is ok, but the price is not good.
Response from Dormeo USAMar 2, 2025
Thank you for your feedback. We understand there are options out there available at a lower price point. However, they won’t have the patented Octaspring Technology that soothes achy hips and shoulders, gives you amazing contouring support and keeps you from getting hot while you sleep. Our unique zoned technology is well worth the additional investment to improve your sleep. Please don't hesitate to get in touch with our team if you have any questions about getting the most from your topper: [email protected] or 1-888-885-2036.
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Cherri H.
Feb 24, 2025
Tried to return item
Tried to return item. Still have it. Never received stamps to return them. Customer Service not helpful at all.
Response from Dormeo USAFeb 25, 2025
Thank you for bringing this feedback to our attention, we're sorry you've experienced some difficulty in returning your unopened item. Please note that we provide prepaid return labels over email upon request at [email protected]. If you are unable to receive the label by email, we may also mail it but this can take up to 10 days to receive. I can see we have already reached out recently about this, so please don't hesitate to contact us if there's anything further we can help with.
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David E.
Feb 8, 2025
The topper purchased was ineffective
The topper purchased was ineffective
Response from Dormeo USAFeb 9, 2025
It is not uncommon for it to take your body a bit of time to adjust to sleeping on a new surface and may feel firmer in the beginning. Your topper is made of really high quality foams, so these take a little while to begin to "break-in" and start to adjust to your body. After 2-3 weeks, the foams will be adjusted to you and the way you like to sleep. If you still find discomfort after this time please don't hesitate to get in touch with our Customer Care team at [email protected] or 1-888-885-2036.
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