Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pamela
I liked the fast delivery time. I did not like the sagging in the Dormeo.
Response from Dormeo USAOct 26, 2026
Thank you for your feedback. We'd recommend contacting our Customer Care team so that we can look into this further for you. We stand behind the quality workmanship and materials in our topper, and cover it with a 10 year warranty, as well as our 100 night sleep guarantee.
Elizabeth B.
It isn't as thick and cushy as I had imagined. It's just ok, nothing great. Still can't decide if I want to keep it or not. Hadn't made much of a difference in my sleep.
Response from Dormeo USAOct 26, 2026
We would describe our Premium Mattress Topper as having a medium feel, thoughtfully designed with zoned support to offer a balanced combination of comfort and alignment. However, we understand that 'feel' or comfort level is subjective—what feels soft or firm can vary from person to person. What we can tell you is that the topper is made with our signature Recovery Foam, which contours perfectly to your body, while our patented Octaspring® Technology provides targeted support and pressure relief where you need it most.
Thomas
My back and side is still hurting.
Response from Dormeo USAOct 23, 2026
We're sorry to hear of any discomfort you're experiencing with the topper. Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
William
I haven’t made up my mind yet on the topper. It is expensive, and I’m still in my 100 days of use. I’m at week three, and haven’t noticed a difference worth the 500 bucks I spent yet. To be determined and I’ll keep you informed.
Response from Dormeo USAOct 18, 2026
Thank you for your feedback on the experience so far. It's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
Eva D.
The reason I bought the mattress topper was due to my current mattress not giving me the back support I need because unfortunately we got a bad investment EVEN ON THE WARRANTY..So I had hoped the topper would help until we can replace our mattress..unfortunately it's not working so I'm stuck..I don't blame Doremo but I am just dissatisfied with the what I hqve.. 🤔
Response from Dormeo USAOct 18, 2026
We're sorry to hear that the topper hasn't met your expectations. The Premium Mattress Topper is a great way to upgrade the feel of an existing mattress, providing a supportive cradling comfort. Please don't hesitate to get in touch with our Customer Care team so that we can find the best solution for your sleep.
JOSEPH
I am not sure it was a good buy for me.my back has been bothering me since getting my dormer. Hope it is just it might be an adjustment to the mattress.
Response from Dormeo USAOct 13, 2026
Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
Karen D.
The mattress pad fits my queen bed perfectly but is NOT what they advertised as being comfortable. It does keep me cooler BUT when I sleep on my side or even on my back the pain in my hips and shoulders is horrible. I'm not happy with the product in whole and I'm sorry that I bought it.😮💨😮💨
Response from Dormeo USAOct 7, 2026
We're sorry to hear of any discomfort you're experiencing with the topper. Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
Diana J.
I get sweaty at night. Every night. Recommends a mattress cover, plastic or leak proof. Sheets do not stay tight. Works better without a cover. Side sleeping goes a little better.
Response from Dormeo USAOct 7, 2026
Thank you for your review. We recommend checking the materials used in any protectors or sheets, as we do not recommend plastic. Water resistant bamboo or cotton sheets offer the best combination of breathability and protection for your topper, helping the Octaspring patented cooling technology work best.
