Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Larry M.
We love the mattress topper. It's been a great purchase thus far. It's helped a lot with back pain.
Response from Dormeo USAOct 11, 2026
Thank you for your review. All the best for many more nights of great sleep.
Rochelle C.
I love my mattress top my pillow. I still have cramps in my neck the pillow I rate a two I wish I could get a refund.
Response from Dormeo USAOct 11, 2026
Thank you for your review, we're glad to hear that the topper is helping to improve your sleep. We give 100 nights from delivery to try our pillows as well as our topper, so if you're experiencing any discomfort please don't hesitate to contact our Customer Care team so that we can help you on the way to a great night's sleep.
Jerry H.
I live in a 17 ft RV van, with the memory foam mattress I would wake up drenched in sweat along with the mattress. This pillow and mattress topper is a miracle from God, compared to any mattress I've had in the past. Keep up the great technology and tks again for a great nights sleep. Excellent craftsmanship. Arrived on time,well packaged. Would definitely buy from them again. Great price.
Response from Dormeo USAOct 10, 2026
Thank you for your review.
Edgar H.
I ordered a King size topper, when I opened it, it was to small. I am waiting on your replacement or refund. I was promised you would get back to me but you didn’t.
Response from Dormeo USAOct 10, 2026
We're sorry to hear that the topper wasn't the right size for your bed. Our team will be touch promptly to help exchange your order.
Milton F.
Just like it was advertized.
Response from Dormeo USAOct 10, 2026
Thank you for your review. All the best for many more nights of great sleep
Leland J S.
I had a hard time getting a real person to answer, kept getting a computer and it said to leave a message and they would return my call, they never did return my call, finally got a real person, after that the order went well, except at the end he kept pushing some supposedly free stuff I said I didn’t want it, he wouldn’t take no for answer, so I had to cancel the stuff when the information showed up, that was a hassle, otherwise the mattress topper and pillow have been very nice
Response from Dormeo USAOct 10, 2026
Thank you for your feedback. We will look into this further for you to ensure your conversation with our team meets our high standards for customer service.
Karen D.
The mattress pad fits my queen bed perfectly but is NOT what they advertised as being comfortable. It does keep me cooler BUT when I sleep on my side or even on my back the pain in my hips and shoulders is horrible. I'm not happy with the product in whole and I'm sorry that I bought it.😮💨😮💨
Response from Dormeo USAOct 7, 2026
We're sorry to hear of any discomfort you're experiencing with the topper. Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
Diana J.
I get sweaty at night. Every night. Recommends a mattress cover, plastic or leak proof. Sheets do not stay tight. Works better without a cover. Side sleeping goes a little better.
Response from Dormeo USAOct 7, 2026
Thank you for your review. We recommend checking the materials used in any protectors or sheets, as we do not recommend plastic. Water resistant bamboo or cotton sheets offer the best combination of breathability and protection for your topper, helping the Octaspring patented cooling technology work best.
