Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Donna A.
Megan, you were extremely helpful! Please help me again Megan! I would truly appreciate it!
Response from Dormeo USAOct 4, 2026
Thank you for your feedback, we will ensure our Customer Care team continues helping you as soon as possible with any questions or concerns.
Patricia A P.
Have not spent enough time on the mattress to adequately evaluate its therapeutic rating. Not crazy about the pillow. It’s too thick and causes discomfort in my neck. Fed Ex did not even ring my door bell when they delivered it.
Response from Dormeo USAOct 4, 2026
Thank you for your feedback, we will ensure this is passed onto our courier as we strive to meet the highest standards for the delivery of our products.
Lawrence
Received on time and very happy with the product
Response from Dormeo USAOct 4, 2026
That's great to hear, thank you for your review.
Hamiter
The best pillows I have ever owned. The mattress topper is also great! I wake up with a lot less pain ,
Response from Dormeo USAOct 4, 2026
Thank you for your review of our pillows and mattress topper.
Lin
Supportive
Response from Dormeo USAOct 2, 2026
All the best for many more nights of great sleep.
dennis T.
Rough beginning, pillow was back ordered. Finally got it. Very satisfied with the pillow
Response from Dormeo USAOct 2, 2026
Thank you for your feedback, it can sometimes take a few days to get used to sleeping on a new surface.
Thom
Improved the feel of our king bed.
Response from Dormeo USAOct 2, 2026
Thank you for your review.
Edith M.
The bed was amazing at first. One week of use and the springs stayed compressed. I'm 5'9 and 175. My husband is 5'11 and 135. It was the same for both of us. It also retains heat more than we were lead to believe. I'm not returning it because my mattress is still fairly new and it does offer enough pressure point relief to be worth keeping. We've only had it less then a month, we'll see if all that changes in a month.
Response from Dormeo USAOct 2, 2026
We recommend checking that all layers of sheets, protectors etc. used on your bed are made from a breathable material such as cotton or bamboo, as this will allow the Octaspring technology to work its best. Please note that it's not unusual for it take up to 30 days to adapt to sleeping on a new surface. The topper often feels firmer at first, but if you still have any concerns please don't hesitate to reach out to our Customer Care team.
