Warrior P.
Your mattress topper poked me and made it worse.
Your mattress topper poked me and caused me more pain. It did not help and I had to go in the hospital for major surgery and could not adhere to the 100 nights policy. I just want a refund. Not a replacement that will not help because of the way it is made. You are giving people false advertising and I will make sure my 259K followers on Facebook know about this product. What you are doing is not right. Especially to senior citizens. I even offered to take off $100 from the original price i paid. I hope you reconsider as my small refund compared to thousands of people knowing the truth about your terrible business practices.
Response from Dormeo USASep 30, 2026
We're sorry to hear our topper didn't work for your sleep. Our Premium Mattress Topper is covered by our 100 night sleep guarantee, giving you the opportunity to try it out in the comfort of your own home. As the topper was purchased over a year ago, we are unfortunately unable to offer a refund. We have provided our warranty policy to you so that we can investigate further, and we'll be happy to look into any concerns once we have received the requested information.

