Jenny
Fast delivery good price!
Fast delivery good price!

Donner is a musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.
Donnerdeal (donnerdeal.com) has 217 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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217 approved reviews, newest moderated first
Jenny
Fast delivery good price!
walton123
DO NOT BUY ANYTHING FROM THEM. My partner ordered an instrument from them, but nothings turned up, there’s no phone number, you might as well hand your cash to Dick Turpin
Response from DonnerdealDec 10, 2021
Dear customer We apologize for the delayed delivery. Please email us or contact us via Facebook with your order number and contact information and we will make sure to get your refund issued. Email address: [email protected] Facebook: @Donnerdeal Sincerely, Customer Service
Lyn H.
Ordered a Ukulele for a Christmas present and it hasn’t been received and I am at the mercy of email as there is no phone number to speak to anyone. I have to wait 30 days to dispute it with my credit card company! How to ruin Christmas, thanks Donner. Be warned don’t purchase from this company
Response from DonnerdealDec 10, 2021
Dear customer We apologize for the delayed delivery. Please email us or contact us via Facebook with your order number and contact information and we will make sure to get your refund issued. Email address: [email protected] Facebook: @Donnerdeal Sincerely, Customer Service
Katy E.
With all the warnings regarding black friday sales being scams; i didnt think this company would be one of them. Im fully aware prices are subject to change so this post is to highlight not to make rush purchases. I bought a drum set for £235 and used the BF30 code, two days later they reduced the drumset to £200 and the BF30 code was still valid - dont feel pressured and wait
Response from DonnerdealDec 9, 2021
Dear customer, Thanks for your support for our products. We are deeply sorry for the issue related to your experience. We have contacted you for a resolution through Email. Sincerely, Customer Service
jennifer H.
Email about no arrival of keyboard should of been a Christmas present for my son .no proper tracking all I keep getting told its shipped its been weeks .not a reliable company at all now wanting a refund surprise surprise no response going see if PayPal can help .thought the keyboard looked to good to be true its a shame .wouldn't use unless you have lots and lots of time to wait and wait .I only have one neighbour they did not receive it plus I had no card through my door from any delivery company to say it had been delivered. The tracking number I received says something was delivered to Nottingham GB but not literally to my address .so no proof it was delivered. Although I did receive my free gift ok a recorder which nearly cost Me £200
Response from DonnerdealDec 9, 2021
Dear customer, Thanks for your support for our products. We are deeply sorry for the misplacement of your products. It is shown that your package has been delivered to your neighbor. The delivery company has contacted your neighbor but has got no reply. We apologize for the late arrival and your refund will be issued before Dec,15th. Sincerely, Customer Service
steve T.
Despite responding to my first negative review I still have not heard back from this company.As is typical of a company whose only concern is to sell you a product and then forget about you ,their policy seems to be to ignore you when things go wrong and hope you go away.Please accept my advice and never use this company
Response from DonnerdealDec 3, 2021
We apologize for how your experience has been so far. Your refund has been issued already, and should be arrived to the original account in 1-2 days. Please contact us on Email or Facebook to let us know about the product issue you received. Sincerely, Customer Service
Emma
I’ve emailed like they said about a refund and not getting a reply emailed 3 times now but definitely won’t be shopping here again
Response from DonnerdealDec 1, 2021
We apologize for the delayed Email. We have been working on our new customer service hotline in the past week, which might lead to slow respond on Email. We have already checked and replied your Email carefully and our hotline will be set up soon. Thanks again for your patience. Email address: [email protected] Facebook: @Donnerdeal Sincerely, Customer Service
Lauren Anderson C.
This is a fraudulent company! DO NOT BUY! I bought a drum pad and stand, was charged for it, and then received and email saying they were out of stock. I asked for a full refund and was a promised a refund within 15 days. No refund ever came. This website is a scam.
Response from DonnerdealNov 24, 2021
We apologize for how your experience has been so far. Please email us or contact us via Facebook with your order number and contact information and we will make sure to get your refund issued. Email address: [email protected] Facebook: @Donnerdeal Customer Service