Christine
My initial experiences were challenging…
My initial experiences were challenging regarding the initial diagnosis as many of my clinical signs were not apparent until I was an adult. There was a bit of back and forth initially but I was able to have a couple of assessments that I felt were appropriate (I was escalated from a NP to a MD). We discussed the pros/cons of the different medications. We also discussed the challenges of sourcing some of the medications (nationwide problem). This was part of the decision making in regards to the selection of the type that I am currently on. I have been able to refill with minimal difficulty (I will message a couple days prior to running out) and have been utilizing Costco with no problems so far. I also utilize a therapist (separate from Done) so management of the anxiety and other executive functioning issues that I have, I am able to discuss with another provider. Bottom line. It was very helpful to be able to go through the assessment piece and talk through it with the knowledgeable providers. I have not had any hiccups with my medications or getting refills. Reading other folks experiences, I am sure the nationwide shortage of the medications is contributing to some of the reviewers on here's frustration.
Response from Done.Jul 9, 2023
Thank you for your constructive feedback - we are always looking for ways to improve. We’ve reached out to follow up to gain more insight into how we can better serve our patients!



