Dolce VitaReviews of dolcevita.com

I placed an order on Jan. 22, 2026, and by Feb. 24, 2026 it still had not shipped. I contact customer service once and was never able to connect with an agent. I tried again a few days later and the agent just told me that it was processing and gave no explanation for the delays. The customer service agent even confirmed that the item was not backordered, so there is no reason it should take over a month to ship one pair of shoes. I ended up cancelling the order and requesting a refund. Let's hope they actually give me my money back.

I ordered a pair of boots for my daughter, and they are not true to size. The customer service rep admitted they run small but would not refund my money. He told me that's the risk you take and could care less about doing the right thing. It is not ok when you buy an 8.5 you are sold a smaller size with no way to return. Totally false advertising. Do

I ordered a pair of tennis shoes on 02/06/26 and no movement on my shipping. It's now 02/14/26. I will never order from them again. It shouldn't take that long for shipping.

They lie to customers. On the web it says free standard shipping with the app, there’s no mention of a $100 limit. Incredibly misleading and wrong.

Wore these boots one time and the material literally flaked off

Had these boots for a couple years. Worn rarely as i live in Florida. Took a trip north and started seeing debris on floor. Finally realized inside of boot fell apart. Sent pics to company and they said sorry too old for them to do anything. Awful.

Worst company I was charged separately for two pairs of boots I ordered at the beginning of December . I still have not received them and it’s the first week of January . I called customer service and they said they don’t have either pair of boots to send me . As I said they have my money . This company is a scam. Do NOT order from them

Wow. I really didn't understand that ANY retail company was THIS bad. They act like merchandise you order expecting to get it but is actually backordered for almost 3 months. Then, they are completely rude about it...like really rude.