DogVacayReviews of dogvacay.com

I love being a host for dogvacay and when I have had to call the concierge service I receive prompt professional service. The company use to send thank you notes and gifts when I first started and this made me feel like I was a part of a team, however I don't feel that way anymore. The recent changes in the webpage and app have caused some problems and I hate getting text messages alerts in the middle of the night.

Any problems or requests for additional dogs when their mom and dad are desperate are easily and quickly resolved by the competent team at DogVacay.

I love being a DogVacay host because it has proven to be a great way to supplement my income. Both the web site and the app have a few quirks that need improvement. I find the app difficult to use, especially when trying to send an owner a picture of their pup. Often times I will send the picture to them directly without going thru Dogvacay because it's so much easier that way. I also do not like how you arbitrarily assign them a phone number when you send me text notifications. Why not use their real number? I have their real numbers in my address book.

Really happu with support and work on upgrading website and apps to be more user friendly. Disappointed in the lack of communication with hosts regarding fees for users. I was not prepared when guests told me some were being charged 3% fees that I was not told about. And it seems that some pet parents are being charged and others aren't.

I have nothing but positive things to say about Dogvacay. Their support staff is top-notch, great at problem solving and offering helpful suggestions, as well as answering any questions I may have promptly. I have been a sitter with them for over two years and couldn't be happier with the care they take of their sitters as well as their clients. The website is easy to navigate and I have had nothing but positive feedback from my clients regarding their service. I highly recommend Dogvacay to both dog sitters and dog owners alike.

I love caring for dogs in my home and making money doing it. Dogvacy has helped me with my questions were answered in a caring friendly matter.

We've been affiliated with Dog Vacay since January 2014 with a steadily growing business. They've been with us since the beginning: helping develop our profile, providing continuous dog care training and tips, including us in their 'top hosts' informational blog and swiftly responding to our various issues (from a simple reservation modification to helping us deal with tragic events involving a beloved guest dog). We couldn't ask for more. Thank you Dog Vacay for always being there!

The only thing I would like to see changed is when you pay. The dog goes home. The next day you send a request for review. The day after you send an email that there is money in paypal. Why not put the money in paypal on the day the dog is dropped off rather than several days after the dog goes home. When we have dogs for two or three weeks at a time, it's a long time to wait to get paid. Otherwise, I'm good. I have had great dogs and great customer service when I need it. Karen