DogVacayReviews of dogvacay.com

We have been with Dogvacay for over 1 year and have found them to be top notch in everything they do.

The DogVacay app's upgrades to search by name is very helpful! Also, the customer and host's phone support is phenomenal! However, there's one thing I've told several staff and I'm not sure the message was communicated/upchanneled because the stickers are still there! Haaaaaaa! ;) If I see the cupcake sticker one more time...I know this sounds silly, but it's true! The stickers need regular changing with each holiday and/or season. Go to Use VacayCam Click on Stickers to view them There are still Easter/Spring stickers available. I've used emojis and a photo editor instead of using the VacayCam-it would just be nice to use DogVacay's materials.

The company has been very helpful and very cooperative. I have never encountered an impatient staff person. Everyone has been very helpful. I think the site itself and the app are very useful and easy to use. Payments to PayPal have always been in my account in a timely manner. The 15% fee is reasonable. The company is very willing to refund charges to pet owners if the owners vacation plans change. One thing I appreciate is that the staff is very understanding and they all seem to care about the sitters and care about the visiting pets. Very supportive company. I feel very at ease doing business through DogVacay. I am never pressured to do more or to make more. I can go at my own pace and I feel in control of my business. Thank you all for everything you do.

I have found that customer service is helpful the process is very easy to explain To Doggie parents. I like the fact that there somebody I can call in case something comes up. I do wish however that there was an easier way to upload photos from the app or even the actual website as I do most of booking pictures and etc. through my phone if not my Kindle this becomes a problem when I want to just upload a couple photos for the dog owners instead of sending them via email there should be an easy way to do this

I began hosting with DogVacay in August 2013 and it changed my life. The demand for an alternative to traditional kennels was high and my business was better than expected from the beginning. I retired early and plan on hosting as long as my health will allow. If you are considering becoming a host I would encourage you to try it. DogVacay is currently experimenting with some policies I'm not enthusiastic about but overall their host support has been better than average. If you are looking to board your dog I can't imagine a better place for your pup than with an experienced DogVacay host. Just be sure you scroll through the results because some of the best hosts won't be listed first.

I am a host of over 2 years, and it has been amazing and I am grateful to have found DogVacay as it was so needed. However, lately there has been friction, and it's not going well. Business is down lower than it has ever been, even as we near the holidays. THIS SHOULD BE THE BUSY SEASON. This past year we as hosts have been plagued with many irritating practices, miscommunication/no communication, policy changes NOT in anyone's favor (save for the top) at the expense of our hard work. We are your customers-WE PAY YOU. I have never felt more disrespected by any business before now. Every time something is altered, we are in the dark about it. This includes charging variable fees to owners, which are angry at hosts when we had no clue of its inception, nor any explanation or education about it. And you say it's not affecting our business?? Yes, let's add an arbitrary mandatory tipping system, people LOVE that. I'm NOT the only one who has felt the vast drop in business the last few months. Also, you have massively screwed up the searching for quality hosts, and plagued every market with inadequate, poorly screened (if at all), potentially unsafe hosts by the masses. In my area, there have been at least 20 new additions in the past 2 weeks that were not present before, burying established hosts like myself to page 4+. Think of the last time you used Google to search for goods or services to purchase. Did you go past page 1-2? Very doubtful. I've even had a few customers book with another host for Christmas, who may even have charged more per day, because they DID NOT THINK I HOSTED ANYMORE due to not finding my listing. I'm NOT the only one who has felt the vast drop in business the last few months. And the answer to our plight about fees and screwing up the search? "Well, it's never a good time to introduce fees", and "We are working on it-It should be better in 2-3 months". This is unacceptable. I AM NOT HAPPY.

I have been a part of Dogvacay for over a year now. I never would of thought it would of turned into such a business! I appreciate that whenever I have any questions, someone is there to answer it or direct me to the person that can best help me. The safety and trust team is amazing. Having had to handle a couple medical situations in the past with different vacays, they are available to walk you through the process of getting the medical attention needed, payment for the medical services and follow ups to make sure the vacay is on track to healing. It feels great to know I am not alone in any situation. My only recommendation for Dogvacay, is to allow us hosts to view the reviews on dogs we are going to be hosting. I have had a number of vacays I have called Dogvacay about, to get a history of the previous hosts experience. I have also called to look back at my reviews on a dog when it is a repeat, after a long length of time from it's last stay. I feel it would better prepare us hosts since the owners (you'd hope) may not be as open about their dogs previous visits with other Dogvacay hosts. All together it has been fun to experience all the breeds and personalities of each dog!

I am very impressed with how friendly and professional the support staff is. Their website is easy to use and being a host is a fun and safe experience. I never feel like they leave me "hanging" if I have questions or concerns. They have made it possible for me to work out of my home as little or as much as I desire, which is a plus. It is such a blessing to have the opportunity to do something that I actually enjoy and get paid for doing it. I have met some wonderful pooches and I can be as selective as I want. Most of the pet parents are delightful as well. It has been a win win situation for me, my clients and all of the pooches as well.