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Doctor On Demand (doctorondemand.com) has 494 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
494 approved reviews, newest moderated first
Victoria B.
I seen an RN, not a doctor to start with after a 40 minute wait. I have bronchitis, sinus infection, laryngitis, and an ear ache. The RN did nothing for me at all. She offered a cough suppressant. Cough suppressants should never be given with bronchitis. She was rude and looked at me in a rude manner as if I were stupid. She then hung up on me. What a waste of time and money. Also, why am I seeing an RN if I am paying to see a "Doctor On Demand"?
brad F.
I would give zero stars if I could. Don't waste your time. Tried to be seen on 4 separate occasions and was dropped each and every time within the first minute of each call. Frustrating and not worth trying ever again!
Kimberly C.
Not too happy with this one, I’m new to it because of my insurance change through my work and it’s the only thing I can use if I don’t want to go in to be seen personally. I had fevers and a sore throat, was trying to get better fast, called Dr on demand, couldn’t even get in because it was busy, but that’s understandable. The doctor finally got me through, prescribed me 5 days worth of steroids, but they didn’t work, I still have fevers and a sore throat. With my old insurance, I used St. Luke’s 24/7 and Teladoc and with those you can actually message the doctor that you last talked to free of charge but this one I could not find that option. Come to find out you have to pay for a whole new visit and with that price, I should’ve just went in personally to be seen. What a joke.
Nikole A W.
My doctor has been a no show twice now. Not to mention my son's doctor as well. Thank goodness we are not relying on them for meds. This is ridiculous! Take your business elsewhere, somewhere where the doctor's give a crap!
Leslie M.
Good idea but HORRIBLE if you have an issue. There’s NO WAY to contact your doctor again without paying for another visit and support is an absolute joke as they can not do anything more than leave a note that MIGHT get attended to. Had a doctor call at 7:45am Saturday morning, called in my script to a pharmacy that was closed on the weekends. When the call ended i realized what happened and I was just COMPLETELY out of luck trying to get it resolved. I called support 5 times that day and all they could say was they left a note. I have a painful infection and badly needed to start on my antibiotics. Here i am over 24 hrs later and still no help resolving the issue and no medication. Absolutely pointless. Just save yourself the headache and go find a walk in clinic
Jennifer T.
This is the third time I’ve given this app a try. Each time the provider can never hear me despite my networks strengthen the technology I use. Not much of a benefit from your employer when it never works.
Alberto
Horrible experience. The last straw was when the appointment diaspeared from my account on the day of, making it impossible to attend, but I was still charged $99 dollars for not attending.
Bill Y.
What a waste of time. The PA would not listen to anything I had to say. He wanted to prescribed medication that I have used in the past and am on now, I tried to tell him my past history, with no success. I know what works and what doesn't. I should have not even bothered and made an appointment with my regular doctor. I would not recommend Doctors on Demand.