Discount TireReviews of discounttire.com

Took tires and wheels in to have tires replaced for my 31 Chevy. Limited places to lift car so I just took them the wheels. Got them back filthy and black marks all over my wheels. Spent an hour cleaning them up and Installing. Noticed the weights were falling off so I took them back in. Waited another hour for them to rebalance the tires .Not going back. This store is in Pflugerville on 685.

⭐⭐⭐⭐⭐ I had an outstanding experience at Discount Tire thanks to Steve Torruella and Kadin Leveille. From the moment I walked in, both were professional, courteous, and focused on providing exceptional customer service. They took the time to answer my questions, explain my options, and made sure I received the best solution for my vehicle without any pressure. The entire process was prompt, efficient, and handled with a level of professionalism that is hard to find these days. Steve and Kadin are true assets to Discount Tire. Their attention to detail, friendly attitude, and commitment to customer satisfaction made this one of the best service experiences I've had. I highly recommend Discount Tire and especially Steve and Kadin to anyone looking for honest advice and excellent service. Thank you both for going above and beyond!

My experience was excellent. I am amazed that some people don’t get it! YOU CANNOT PUT A TIRE PLUG IN A TIRE SIDEWALL. if you want to do it yourself that’s fine. Any tire shop will not put a plug in The sidewall. If they do put a plug in a sidewall of a tire, and it fails going down the road and causes you to lose control. The tire shop is libel.

On May 23,2026 I came into the Discount Tire location in Bartlett, TN for an installation of 4 new tires on my 2014 Toyota Tundra pickup. I had already purchased the tires online from Discount Tire and scheduled the installation for that day. Later that day we left town traveling in the same vehicle when the tire pressure light illuminated. We discovered one of the tires had a slow leak. I was able to stop a couple of times to put more air in and we made it to Jonesboro Arkansas and stopped at the Discount Tire location there. After explaining the situation and troubleshooting the Jonesboro location determined the problem was the tire sensor was likely installed incorrectly and was damaged. They installed a new one and everything has been fine since. The service techs in Jonesboro did a great job. Fast forward to June 8, 2026 we brought in our 2008 Toyota Sequoia for installation of 4 new tires purchased and scheduled online with Discount tire and installation with the same Bartlett TN location. When the installation was finished we took the vehicle home (about 5-7 miles) and parked in our garage until June 13. While driving the vehicle on the other side of town the tire sensor light illuminated. My wife pulled into a Discount tire location on poplar ave in Memphis to have it looked at. The tech told my wife that while one tire was 33lb and the other 3 were 35lb the problem was probably a low/dead battery in one of the sensors and she should take it back to the Bartlett location to have them look at it. Two complete tire changes and two very similar issues after the fact and on top of that when we had an issue and stopped by the nearest Discount tire location we are told to go somewhere else? Once back at the Bartlett location we are now having to pay an additional $280.00 to replace all the sensors on this vehicle. Okay, what I don’t understand is that today the tech simply scanned the tire and told me the batteries where either low or dead. Why didn’t anyone do that on Monday June 8 when we were there for the original tire change? I’m sorry it has come to this however you have lost all of any future business from our family. We took a chance with you on these two purchases in a short time and in good conscience I will not refer anyone to your business and must warn others of your shortcomings.

5 stars for Discount Tire in Las Cruces, NM. I arrived in my Corvette with a weak battery and they jump started my car in order to get it in the bay for new tires (embarrassing). Once they finished professionally installing my tires, I needed another jump start to leave, this time one of the employees had to pull up his vehicle for the jump since the battery was so weak (even more embarrassing). These guys went above and beyond for me. In addition to doing a great job with my tires, these people really helped me out in a pinch!

Today I was reminded that great customer service is still alive and well. I had an unexpected issue arise after visiting the Discount Tire located at 1601 FM 685, Pflugerville, TX 78660, and while problems can happen anywhere, what truly matters is how a company responds when they do. From the management team to the service advisors and the technicians in the shop, everyone stood tall and demonstrated professionalism, accountability, and a genuine commitment to taking care of the customer. What impressed me most wasn't just the product—it was the people. Every person I spoke with treated me with respect, listened to my concerns, and worked diligently to make things right. There was no finger-pointing, no excuses, and no passing the buck. Instead, there was a team of individuals focused on providing the kind of service that earns trust and builds lasting relationships. In a world where good customer service often seems hard to find, this experience was a refreshing reminder that there are still businesses that put customers first. I left feeling valued, appreciated, and thankful. To the management staff and the hard-working technicians at this Pflugerville location: thank you for your professionalism and for representing your company with excellence. Your actions turned what could have been a frustrating day into a positive one. God truly blessed me today, and I am grateful for the people He placed in my path. Highly recommended. — Steve

I gave Discount Tire in Tucson two chances, and they wasted both. Twice I ordered tires. Twice they came in. Twice, nobody called me. I had to follow up myself both times, only to find out they were about to close, blowing up my weekend plans on back-to-back occasions. At some point, incompetence becomes a pattern, and a pattern is a policy. When I finally got in, I was pushed to the front of the line, and still sat there for 42 minutes watching two or three empty stalls while they took other customers ahead of me. One full hour, for two tires. Highly unacceptable. I watched from the waiting room the whole time. The shop floor looked like a group of people actively negotiating with themselves about how little work was acceptable. Thirty seconds on, one minute standing around or goofing off. One employee entertained himself by yelling the alphabet song. I'm not exaggerating for effect. This actually happened. If you have time to sing, you have time to work. No wonder they were extremely slow. I do not mind if they sing loudly and annoyingly, but I do mind when no work gets done. The delay cost me an alignment appointment I had scheduled elsewhere. I'll be doing business with another tire company from now on. One is that is more reputable. Discount Tire has lost a customer for good. Do yourself a favor and find a shop that respects your time.

I had an amazing experience at this shop in Pueblo off Thames! Paul went completely above and beyond to make sure my family and I were safe on the road when we were in a really tough spot. His exceptional kindness and professionalism blew me away, and I am so grateful. I will absolutely be recommending all of my family and friends here for their future tire needs!