Discount TireReviews of discounttire.com

I want to say THANK YOU to Rudy & Sean at discount tire! We had a problem with tires on my caddy!! We got there not long before closing. Rudy got the guys in the shop to take care of us promptly. Sean kept us informed on what was going on ( checking tire in dump tank etc). They thoroughly checked every possible thing with tires. Discount tire actually kept me from having a blow-out on my way home!!! Thank you so much Rudy & Sean for ALL you do!!!!

Let me start by saying I was very dissatisfied with the so extended warranty on my new tires regardless of whether I had a tire alignment or not. I made my purchase last year with two new rims and 4 new tires totaling up to $900 one of the tires did not last the life of the tires which should be at least 3 yrs to 5 yrs. And the so call warranty gave no resolution at all. I told the guy there that the tire was in my trunk he looked at it and proceed to examine the others. Now I could have respected that he gave a solution to the tire in question but to come back and tell me all my tires are needing replacing is a not a option. Address the 1st problem then tell me about the others not hit me with replacing all 4 and I just got them less than 1yr and 4 months. I got better service from the dealership even though they advised me that I would come out cheaper getting the tires from Discount tires since that is who they use to order their tires from. At least the dealership would have given some kind of option discounted tires dues to wear and tear or something. I drive a Mercedes and when I went to Discount Tires in Plano I felt I was getting the best tires and warranty. Now I just feel like I was ripped off and feel like I'm getting ripped off again. No woman knows to get the alignment and sometimes a alignment at the time isn't in the person budget so it goes forgotten. But when you close to having a blow out and just so happen I didn't, but my daughter was just on the freeway less than 24 prior to the tire deflating and to have him say that if he present the tire in it condition for replacement it would be declined is totally not what i expected. No options at all just you can purchase a new set of tires. Im totally speechless and not in a good place to make another purchase from your establishment.

I picked out some wheels and tires for my new truck on their web site. I called the local store before placing the order to ensure I had the correct TPM sensors. The person I spoke to was rude and kept saying "What you see online is correct. You just need to order it online". So I ordered it online. Later that day I get a call saying "We only have 3 of those wheels in the warehouse and cannot get any more. Would you like to pick another?" I said no. Just cancel the order. The next day I tried to order wheels somewhere else but couldn't because Discount still hasn't cancelled the order and issued me a refund. I called customer service and got no where with them either. Don't go to one of these places if you expect anything that resembles service.

I don't think it should take that long to remove the bolts take the tire off the axel, then find the leak with soap and water remove the nail, let the air out remove tire from rim grind down damaged portion where nail impacted the tire, then place patch, place tire back on the rim set it with the cheetah then air it up then place tire and rim back on the axel. So why did we wait a while hour if we had an appointment and this was all that is going to be done to the tire.unless of course they overbooked they're schedule. Then that sounds like poor time management on the managers part.

On 25 July @2026 I went in for a screw in my tire, and a few minutes later the Technician brought my wheel lock that he broke off. I told him to fix it, so he left. Then something told me to go and look, and sure enough, he had all four of my tires off, broke all my wheel locks off my new vehicle, and I asked What are you doing, I told him I am here for the right rear passenger tire with a screw in it. He looked confused, then I went to the front desk and said he does not know what he is doing. Sure enough, they mixed up my vehicle with another Honda. To make matters worse, they screwed up the wheel stud, so I had to take my vehicle to another place to correct what they did. This happened in Virginia Beach; right by the Dam neck Base. The incompetence I witnessed in that store was so bad. Do not go to Discount Tire; they will mess up your Vehicle.

Quick support

Copperas Cove Texas location worst service ever. After confirming work to be done days before arriving when got there i was told they would not service me. Manager was very aggressive about tires having been purchased at Tire Rack and even called me a liar. Person who confirmed work to be done would not speak up and then decided to use manager narrative. Tire Rack tried to assist as they are sister companies but eventually sent me to a non related facility who did a great job. Never again will use discount tire.

The worst most dishonorable monsters in the business. Will lie to you about everything. The warranty is fake. They barely know how to change tires or rims apparently and will say it's "extremely confusing" when trying to do basic services. They will happily lie to you about everything one time and pretend not to know you when you come back even though they'll ask you for things you never needed, just wasting your time. This is one of the most worthless companies in existence, avoid at all costs.