Discount TireReviews of discounttire.com

Came in with a low tire. Was told tire was too low and could'nt add air because sidewall was damaged which later found out not to be true. They ordered a tire from Phoenix and would be there in 2 hours. After 3 hours said tire wouldn't make it there that day. Offered two new tires from another brand for less. I took it. After 5 1/2 hours finally got them on. A few days later low air light came on in dash. The front two tires were 9 pounds low. Went back and an hour in line to have air added. They lost 2 of my nice aftermarket valve stem caps. A bad experience from a previously trusted and used company.

I only purchased two new tires. They said they would put the new tires on the rear of the vehicle as is reccommended. When they finished, the new tires were on the front . I guess they don't even take their own advice!

I used to have nothing but positive reviews about Discount Tire in Lake Worth. After today's visit, not so. I was previously in the alignment business for 42 years. My visit today was for a tire rotation and wheel balance only. As I was sitting in the waiting room I witnessed 9 Hard sell jobs on unwitting customers. That would be about 75-80% of the people walking through the door. Most didn't escape. Many gave in. Four, including myself were for worn out lug nuts, for a mere $79. I was actually double teamed. Two were for outer tie rod ends. Most folks got the wheel alignment speel. One sales point was for 'unsafe shock absorbers causing tire wear. NOT! My lug nuts miraculously were able to be reused, and my wheels haven't fallen off yet. Other than that, it was a pleasant visit.

Discount Tire shops are at beat mediocre when it comes to customer experience & quality of service. Some shops are better than others, but there is a consistent sense of carelessness and lack of communication that most shops display. One local San Antonio store destroyed two of our center caps and would not pay for replacement units. That’s subpar customer service. Recently, new tires were installed on our van and I immediately noticed vibration on the highway that was not present with my old worn tires. Overall they are ok, just not a business that makes me want to return to.

While you my get lucky and have a tire hold air without using a bead sealer it's not the best practice and compromises safety and performance. Sealant is necessary for the system to work as intended. Sealant keeps the tire stationary on the rim while braking and cornering. Promotes tire integrity while preventing dangerous tire failure.

I had an appointment set for 1145. Arrived on time. At 1230 they finally pull my car into the bay to balance my tires. They told her that they could only balance two of them because the front two were worn too much. They offered to sell me two to replace them. I just purchased the tires from them in October. I do drive quite a bit. When I inspect the tires they look about middle aged. I feel like they were trying to get me to buy something to make a sale. An hour later I finally get my car back. What’s the point of an appointment if they’re not going to keep it?

Although staff are friendly it’s more than frustrating to offer free tire rotation with the purchase of a set of tires because it’s hardly free. I faithfully come in to get tires rotated pretty regularly after purchasing a set of 4 tires the year prior. Everytime I come there is a rather long wait and they always try to get you to get or buy something else. You rarely can walk in here for just the one service you request. Last rotation they got me for a set of wipers, this rotation they say I need lug nuts replaced. Hmmm why did you not mention that at last rotation that lug nuts were an issue? After all you’re the only people messing with the lug nuts. I declined and he made a face and went a tad harder saying it’s risky as they can break off. okay then we worry about it then. They need 25 plus dollars at each rotation then it’s not actually free! it’s simply another money hungry business that constantly milks customers for what they can get out of them in attempts to sell higher priced unnecessary products. Seriously why does a tire place sell window wipers? it Would be great just to walk in somewhere get exactly what you want and or ask for!

I purchased a great set of Toyo tires for my Jeep at Discount Tire last week. Store is at 7295 Azure Dr, Las Vegas, NV 89130. The tires are great and the installation was flawless. My issue is how I got treated at the store. I had an appointment for 8AM (opening time), arrived 10 minutes early and was first in line with four more customers behind me when they opened. All four of the customers waiting with me had their tire(s) issue solved and were gone by the time my Jeep was pulled into the bay (0840AM). And, to add more frustration, two customers that showed up well after I checked in were helped before me. I was the seventh customer helped after being first to arrive. I was polite and friendly and made no complaints at all. This store is just poorly managed. Next time I'll take my $1,896.84 elsewhere if Discount Tire has such a strong business they don't care about customers.