Discount TireReviews of discounttire.com

I did have a long Wait, almost 3 hours. But to be fair, I also didn't have an appointment. My husband got me a new set of tires a few years ago. It had a warranty. He since has passed away. I was losing air in a tire and stopped in. The tire was irreparable but they replaced it for free. Due to wear on the other 3, they recommended I get 3 new tires. They honored my late husband's veteran discount and got me in a new set for under $500 for a BMW X3. VERY pleased.

I stopped in to this location (in Phoenix) on 2/17/25 with a screw in my rear tire. I knew it was in a repairable area due to the fact I went to school to be a auto mechanic and have worked as a tire and lube tech. After waiting for an hour and a half they come back and say its not repairable because the screw didn't go in straight. I doubt that ever happens but ok. They don't have the tire in stock so i tell them to just put everything back in the bed of the truck even the original tire. I'm suspicious at this point. I get home and take a look at the hole and it looks pretty straight to me. I mean its not at a 45 degree angle or anything. So I take it to firestone today and they are currently patching it. Long story short they are lying to customers to reach their monthly tire sale goals.

802 Old Fort Pkwy Murfreesboro, TN 37129. If you're considering Discount Tire for your vehicle's tire needs, especially for their lifetime rotation and spin balancing services, you might want to think twice. My recent experience has left me questioning the true value of their "lifetime" services. Many years ago, I opted for Discount Tire's lifetime rotation and spin balancing service, assured that it would provide peace of mind and long-term savings. However, I recently discovered that their definition of "lifetime" is, in fact, limited to six years. Despite paying for a service marketed as lasting a lifetime, I was refused service beyond the six-year mark. The reason given was that my tires were deemed unsafe due to their age, despite having only 20,000 miles on them and plenty of tread life remaining. I presented my signed paperwork that clearly outlined the certificate for lifetime balance and rotation. Nowhere in the documentation did it state a limitation of years—much less a restriction of six years. This sudden revelation left me feeling deceived and frustrated. Pushing back on their refusal, the only resolution offered by Discount Tire was a coupon equating to the amount I had initially paid for the lifetime service, but it could only be applied toward the purchase of new tires. This attempt to leverage my dissatisfaction into another sale did little to restore my trust. As a result, I am now forced to seek out another tire dealer or garage to perform the rotation and balancing services that I had already paid for at Discount Tire. This unnecessary expense and inconvenience further highlight the shortcomings of Discount Tire's so-called lifetime policy. In conclusion, my experience with Discount Tire has been disheartening. Their misleading definition of "lifetime," coupled with their refusal to honor paid services, has ensured that I will never purchase from them again. If you value transparency and reliability, it might be wise to explore other options for your tire needs.

I've been a happy Discount tire customer for years until my last set of tires and rims. A couple weeks after purchasing new tires and rims I noticed a clicking sound from my driver's side rear tire. Turns out the lug nut cover on the wheel had. A screw fall out and the other screw had loosened a little. I took it back and they looked at it, and said they didn't have a screw. While the service technician was respectful, I basically was told there's nothing they could do.

I purchase all my tires at discount tires, went there this morning at 830 for an air pressure check waited 10 minutes and no one even acknowledged I was there.

Overinflated tires by 10 pounds. Do not go to the East Colfax store in Denver! Always try to upsell

Went in to have my tires rotated for two vehicles on 12/7/2024 at the Discount at 1357 S Power Rd Mesa AZ. First vehicle was done and then the supervisor informed me that the installer had cracked the center cap and would need to order a new one. Not pleased. Then the second vehicle I was getting the tires rotated on went into the bay. The supervisor then informs me that a lug nut on one of the tires is so badly cross threaded that he doesn't know if he can get it off without damaging the bolt that it sits on and doesn't have anything to fix it if it does happen. Since I only get my tires rotated at this particular shop, I know where the problem lies. He then gives me a card for me to take to an independent auto shop to get this taken care of. More of my time to be wasted. These instances are examples of just a few I have had with this particular location. In addition to the above I had another car that had 4 new tires put on by this store about 2 months ago and 3 minutes after I left, the low tire warning went off. I returned to have them look at it. They pulled it into the bay, brought it out after 5 minutes and told me that the pressure was correct and that it had something to do with the computer and the TPS sensor not communicating (total lie) but if it did it again to bring it back. Of course it didn't. Why? Because they actually filled it to the correct pressure the second time. They damaged another center cap in the past, ordered a replacement and then installed it on so loosely that it fell off on an 800-mile trip. I had to repay for that replacement out of my own pocket. Absolutely the worst Discount I have ever dealt with and would strongly warn anybody dealing with this store. Because of the vast problems I have had with this location, the next time I need tires or wheels I will be looking elsewhere, instead of Discount.

I stopped at Discount Tire at 1227 Branson Hills Parkway in Branson, Missouri after noticing a persistent thumping sound coming from one of my tires. The manager on duty came out and performed a visual inspection and informed me that I had a bolt that had lodged itself inside the tread of the tire. At that time, he told me that it was completely repairable, and that the repair was free of charge. He then took us inside to get our information and gave us a firm time for completion. Since we were traveling from out of town, this was very welcome news. This event was Saturday, November 2nd at around 2 p.m. I didn't get the managers name, but I wanted to express my gratitude and let people know that this location was fantastic. We were in and out in about 15 minutes!