Discount TireReviews of discounttire.com

Terrible. The newly opened Cotton lane location in Goodyear, Az charges more for services than any other location in a 20 mile radius. I call them for a quote, then call 3 other stores and they're always more expensive than everyone else. Very strange as I thought pricing was the same between stores. Happened twice in 1 week. Will never return

We purchased 4 brand new tires at Discount Tire in Plano, Texas The rims were filthy with grease and fingerprints. I took the car back to them and complained about the way they looked. The manager gave me a song and dance about how the grease was from getting the tire on the wheel. He said the fingerprints and grease on the rims was because they were dirty to begin with and they are not responsible for how they look! Not happy with that response! Not going back to them!

I have been doing business with Discount Tire for years but now they lost my business. My daughter went in for a nail in her tire the salesman tried to tell her she needed new tires. He didn’t know that she was with me. I told him that he was a liar because the tires were fairly new with a lot of tread left on them. Left me wondering how many people do they scam every day.

Ridiculous upselling by their staff. My wife went in because she had a slowly leaking front tire. Thought it was the valve stem. After a 45 minute wait Chad at the front said that he wouldnt even drive the car into the shop if she didnt purchase two new rear tires. By the way i check and there is 50% tread left on the rears. I ended up taking the car up the street where they saw a nail in it and repaired it with a plug for a total of $27. Taking advantage of a Women's lack of knowledge about cars if pretty lowlife in my opinion After two weeks of dealing with the Territory manager I have learned that it was all our fault. Really? I was told that because my wife's tires were 6 years old and below the their acceptable tread wear limit that they wouldn't work on the car! The fact that they pressured my wife to buy 2 new back tires because they couldnt even drive it into their service bay to fix what ended up being a nail hole must have gone over the Manager's head. He did admit that they should have at least helped her out by putting on a spare or taking a look at it and had NO answer as to why they didnt. We were offered a brand new set of 4 tires as a bribe to change our rating or keep quite about our experience. The manager completely missed the point obviously. Fathers and Husbands DO NOT SEND your wives or daughters to this store!!!!! Looking at the BBB review on line of complaints there was at least 30 in the last month alone and many about the same ISSUE. Too many other good places exist to do business with.

RACIST! When i say RACIST, I mean every letter! I stopped by Discount Tire Bossier City on yesterday. Informed that i should be here this morning at 7:15 so that i could be the first car they worked on. I was here by 7:10, before some of the employees even got here. At least six cars have came in after me. They have completed the work on all of those cars and all I need is for my tires to be balanced. They've tried to up-sell me tires, even told me that my lugs needed to be "hammered" off. The best part is when an employee called me STUPID for asking what was going on, why is it taking so long, and why all of the vehicles that got here after I did are gone. I've asked for the number to corporate several times. (At least 10) It was just given to me after I believe it is the manager tried to explain that they need to use a different socket to get the lugs off. I kept asking where did the hammer come in at and if they had the socket, what's the problem. I keep getting the run around while they keep pulling other cars in and pulling them out. We have purchased these tires from Discount. (not this location) We've purchased ALL of the tires on all of our vehicles from Discount Tire. I've never been treated like this, felt like this or seen this happen before in my life. I am truly amazed, hurt and shocked. I know I'm in the south, but WOW! DISCOUNT TIRE BOSSIER CITY LOUISIANA, you've disrespected a loyal customer with this one. Did I mention that EVERY customer that they have put in front of me are of a different color than I am.

The Discount Tire shop in Asheville, NC was quick and courteous and excellent with their knowledge of my past membership with Discount tire. They got me back on the road quickly.

I rarely waste the energy to create product or service review, this is based on a principal necessity. Two cars, each installed Michelin 70K upper end tires provided by a Discount Tire store. I will never repeat business with them. 1st issue, after half the mileage life all 4 tires at the same time suddenly developed severe inside tread cupping damage. The outlet had provided tire rotation and balance for previous mileage service cycle on balance and rotation. The site manager insinuated cause was neglected tire maintenance. FYI, the replaced tires (by a different tire store) now have over 15K miles and no issues. 2nd issue, my other car picked up a screw, slow pressure leakage. Same Discount Tire outlet, without a hesitation condemned the tire based on the screw located on the sidewall. My new tire provider without hesitation identified the screw location in the tread of the tire and repaired it on the spot. Not much of a DISCOUNT after all!

My wife refers to Discount Tire as the "Chick-fil-A of tire shops." The Greenville, NC office is a well-oiled machine. Knowledgeable... Professional... Clean... Personable... Service oriented. This is an impressive group of people. The Greenville, NC location is the embodiment of a healthy American, customer-focused company.