DiRxReviews of dirxhealth.com

Doctor sent prescription to DiRX July 3, 2024. No sign of pills. Called DiRX today, told they do not have the medication in stock and do not know when they will get it. DiRX is putting my health at risk. I'll be buying my meds elsewhere. I do not believe the 5 star reviews

GoodRX showed availability of my medication to be shipped within 3-5 days so I ordered online. After 10 days the order still showed pending online. I contacted them and they said they did not have the medication in stock and I should order from "my pharmacy" while they work to get the medication in stock. Seems I should have been notified of this and lost over 2 weeks in refilling my prescription. I checked GoodRX again to order elsewhere and they still show the medication available for order and shipped within 3-5 days.

Thirty two days since I placed and paid for my medicine. Thirty two days. No one knows when it will be restocked. Cheap prices but not worth this unreliability.

Never have the meds you need; should be auto refill, but dont have the meds on the shelf; always waiting on meds. Dont like this part of the service. May need to change.

I'm on my 5th 90-day auto-refill of Rosuvastatin and Ezetimibe for cholesterol reduction. This is the forth time in a row that something went wrong and they could not refill it. Each time I am not contacted. It's only when I notice I'm about to run out and see the status as PENDING that I call them. Three times the problem was, both medications were backordered. They will not give an estimated date when it will be in never mind how many more additional days delay I'll have due to my position in line then the 7-day shipping delay. Once my prescription was expired and they did not contact my physician for a new Rx. Again, no contact with me until I called when I noticed it was PENDING status for 10 days. Can't your computer system automatically search patient prescriptions that are going to expire in 30-day and send an Email notification? Sure, this place has cheap prices but the stress of having to go through calling my doctor to get an emergency 30-day supply while I wait for DiRx to get inventory has finally pushed me away.

DiRx is a terrible company. They take your order and when it is time to refill they don't have product to fill your order. They shouldn't be in the Rx business the way they operate., They don't have very common medicines in stock, only communicate by email, and wait until the last minute to let you know you medicine is not coming. Big hassle recovering!

no complaint about drugs but I've now waited over 3 weeks for my auto refill. I've received several reasons why most predominately that their order "didn't come in". I'm out, you've cost me extra money and still have no clue when or if my rx will arrive. I suggest you correct your ordering process or not offer delivery of certain drugs. I'm totally furious, lack of planning on your part should NOT be an emergency on my part but obviously it has become so.

I think it's some kind of scam. Their phone number is not working today which is strange. I placed an order two weeks ago and received the confirmation email. I spoke with someone a week ago. They promised a followup email with more info. That never happened. Now I see the reviews and they are all from July 2022. See ya!