DirectvdealsReviews of directvdeals.com

it was good just wondering if im going to get the email with my account information so i can register my account so far the only one i got is this one to reply about my experience. thank you

I have no complaints about your online rep and the over the phone person , both were professional, courteous and helpful however the sales pitch your customer service employees bemoan about is annoying. I certainly hope the poor guy doesn't get bonus points for sales. I am still waiting for my information on my package I was told would be emailed to me. Because of the hard sell I am really not sure what happened and if my needs were met. I'm sure he is new, but if the employees merit is based on sales this is a bad practice and it really makes the consumer unhappy. I hope I didn't buy the home security.

The service I received today was beyond exeptation. My service rep thoroughly explained details in packages & gave excellent recommendations. I will be also saving money in the future. I have never had such great service by a knownledgable rep. Thank you so much! Team Direct TV for life!

My initial order scheduled to be installed on 10/2 was cancelled for no reason and the Supervisors named George and Nick (contact # 7184413818) were not helpful at all, George promised a new installation date of 10/7 with a side promise that he will try to install on 10/4 if the weather in NY gets better(Sunday's weather was gorgeous!) if and when he gets the special mount from Ronkonkoma which WE HAVE TO PAY FOR $150 (why do I have to pay for another equipment that's needed to install my satellite dish???) Nick even deleted the whole history of my initial order when I called in the morning of 10/7 to reconfirm that someone was indeed coming to install our directv today (10/7) he probably got upset with me getting upset with the whole thing (who wouldnt?) And by the way, I got charged $116.70 on Sept 21st for initial fees of my 1st order, which also I am planning to call Customer Care to make sure I get refunded because nothing happened/nothing was installed and like I said, the whole order history was deleted from the system by Supervisor Nick in 7184413818. The Agent who assisted me this morning WAS EXCELLENT IN EVERY WAY, so sorry I didn't get to write down her name. She's an ANGEL!

Great customer service and knowledgeable representative of a reliable company.

The representative (Nick, Charlotte, NC) went above and beyond my expectations in providing both professionally and personally, exceptional service in guiding and informing me of my options and followed up with a service plan that,(hopefully :-), will suit my needs. He went far more than the extra mile to price my package in a very satisfactory manner. I look forward to a long term relationship with Direct Tv... Best Regards, Ladds Banks

I am very satisfied with the help I received today from Lindsay she was very helpful ! ;)

I had a great experience when ordering new service. Received great discounts and rate. Would recommend Direct TV to friends and relatives.