DirectvdealsReviews of directvdeals.com

Excellent customer service and I cut my bill in half!

I wish I could remember the name of the guy I talked to on the phone. he was very informed and helpful. I had already looked at packages that I wanted online so I had a good idea of what i wanted to purchase. He expedited the process and didn't try to sell me anything that I did not want. He did a great job at breaking down exact prices and what each charge on our bill would be and made sure I understood, and was okay, with all of them. glad I picked direct tv.

The representative knew a lot about service, but I'm confused about what my actual service is and how much it will be each month.

I spent an hour on the phone with the sales rep named Luke. He walked me through all the offers and set me up with the perfect package. He was not pushy like most salesman. He actively listened and was well knowledged on all the products available. I've had bad experiences in the past but I feel comfortable now with the direct tv that we got. Thank you Luke. Job well done.

Wonderful experience!

Awesome customer service and fast! I've missed direct tv! 😬

had great service

5 months ago i moved my parents from Washington state. We purchased a home in Divide Co. for them set up all their utilities including Direct TV. My father suffered from the change in altitude and with his heart condition he was forced to return to Washington. My mom making the arrangements was told that it would cost her over $500 to get out of their contract, but if they took the equipment they could continue their contract in Washington. My 78 year old mother called the local cable company and was told they did not have Direct TV so she set up service with the local cable company. She didn't understand that Direct TV is available anywhere just not with that cable company. Well my father continue to go downhill ending up in a nusring home where he recently passed. My mom spending most of her time with him. I flew out to settle his and their affairs. I found the Direct TV equipment while helping my mom finish he unpacking. I took it back with me to return it (you have to have a return kit) Today I called them explained all of this to them. They are not only charging her $360 to get out of the contract but because she didn't give them a date when to end her service two and a half months ago, they are billing her another $170. Wonderful company...... Not