Glenn F.
Good service
Good service! Great price!

Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent

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Great

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Great
1,121 approved reviews, newest moderated first
Glenn F.
Good service! Great price!
Steven C.
Very knowledgeable and helpful. 5 stars. Thanks
Jay L.
It’s definitely been a great experience since the moment I spoke with Eric. He has answered every question and then some. He has guided me in every way with his knowledge on the hearing aids I bought. The process has been smooth and flawless.
Maria O.
I love my hearing aids !!!! I got the Phonak Audeo P-90 R Beige. Great service, great customer support and very professional. Very knowledgeable about hearing aids. And most of all they make me feel comfortable anytime I call to ask for help!! Eric helps me hear the world around me with clarity. Life changing experience. Thanks Eric! Maria
Bonnie F.
I love my phonak hearing aids. Especially the hands free or the phone. The only problem I'm having is I'm not sure the part that goes in my ear is the right size and can't find the original pieces to choose the correct size. I was hoping someone could send me a new set so I can adjust the size. Also customer service meaning Eric Huff is always there for me. Bonnie Friedman
Agneta C.
Thank you for your reply. I find it very strange that a code should be needed to be entered when you are advertising a 15% discount on your site. Just a way to confuse old people? And no, the price did not come up at the end as said. I have no intention to buy anything again from you and I want to warn your customers to be alert in case there actually is a place for a code to be entered. Yours faithfully, A S Cowgill
Response from Direct HearingFeb 15, 2021
Good afternoon Agneta, I am very sorry to hear about your bad experience with Hearing Direct. Please consider that we are not the same company. Your experience was with Hearing Direct, and we are Direct Hearing at www.directhearing.com -- We are in NO way affiliated or connected to them, we are a US based Premium Hearing Aid Retailer, compared to their UK based company that sells cheaper hearing aids and accessories which we do not. We pride ourselves on 100% satisfaction and would never confuse people with offers that are not true. Our discounts are up front and not via any discount codes, etc. Please consider removing or changing this review as it is not our company you've had issues with. If there is anything that we can do for you please let us know, we strive for exceptional service and no customer is excluded from that. Have a great day. Ben - Direct Hearing Customer Service
Chua B.
Direct Hearing was quick to notice some discrepancies in my order. My order was finally cancelled when I was told that you do not ship overseas, and a refund was made with 7 working days. I rate that response 5 star. Overall I would rate Direct Hearing 4 star since it allowed the order to be placed by accepting data of shipping address when you don't ship overseas.
James A.
My hearing aids work GREAT, and Eric and C. J. Have been extremely helpful and patience with me.