Asda Direct - a huge range of electrical appliances, George clothing, home furniture, preschool toys, baby items and everyday low prices
Asdadirect (direct.asda.com) has 240 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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240 approved reviews, newest moderated first
Anne M.
Felt worried after reading these reviews about Asdadirect (george), but I am very pleased with the order I made. Shipping was a lot faster than estimated and everything arrived (in two parcels). I am sure this wont be my last order here!
Anon
Awesome service and quick delivery Great value for money
Liza
My order was due to be delivered today between 4&6. I received a text saying my order would be with me at 6.15. At 8pm I called customer service to ask what was going on and they had no idea. I was told in broken English that someone would call me tomorrow to rearrange delivery. I'm so frustrated & angry that I've had to do all the chasing up. The website says the order tracking service is down, absolutely useless.
sheila R.
I have been trying to spend money on garden furniture at Asda and every single item is out of stock. Anyone would think it was winter, it is the middle of summer for goodness sake so why on earth are their buyers not ensuring there are goods for their customers to purchase. It is no wonder that stores are going bankrupt or sacking staff because they are not giving the shoppers anything to buy.
cdb108
Will update this when order completed. My order is dispatched in three parts. First two dispatched Thursday. The tracking info is fiction. The links actually change which courier they are being delivered by. And the simply say. Estimated delivery date. When that passes they move it on a day. So you will probably spend a long time waiting in for deliveries that do not arrive. My failed delivery yesterday the courier tracking says they have not even received the parcel. Very bad. I spent a lot of money on this order and would not order again due to this issue.
L J.
Fab product, the website was clear at the start and gave a delivery date when item would be dispatched. It arrived earlier than expected and there was clear communication every step of the process
Dr A Y I.
Excellent for looking after house hold delivering groceries and very good products too
EMH
Even though I’ve had an order confirmation email and can view the items that I have ordered, I’ve had a text message ON MY DELIVERY DAY from Asda saying that due to a technical issue, I will not receive my complete order. No offer of any help from Customer Service. I was refused Click and Collect for the remaining items as an alternative. My husband and I are health workers and shop for our family and my mother. Appalling service.