AsdadirectReviews of direct.asda.com

Good price for a Russell Hobbs microwave, unfortunately, it arrived damaged (with a large dent on the side). I returned it to my local ASDA store, and ordered another. I picked up a replacement a week later, unpacked it, and found another slight dent on the corner. As it was going into a cupboard and not visible, I accepted it. However, this raises the question: who are the people handling these goods? They must be very clumsy or just don't care.

I orders two packed equally 6 containers. I received a full set of 4 smaller containers and one 1 of the 50l containers. However asda was paid for a pair of 50l container which were sold as a pair. I need my other 50l container asap.

Used both click and collect and delivery services. Items aren't the best quality but you cannot fault the range and affordable prices.

My first experience of shopping with a home delivery from Asda was very disappointing with incorrect items delivered causing me considerable distress as I had just undergone major surgery rendering me unable to drive for a few weeks. However, despite having the wrong goods delivered after speaking with Asda representative and explaining how inconvenient the experience had been, the problem was remedied promptly and courteously. Had I not received such polite and expeditious actions I may well have decided to not use their service again, however, fair play to the rep who was very considerate and efficient. At the end of the day we can all make mistakes, these are merely an opportunity to demonstrate genuine customer care whicch Asda did on this occasion, thank you.

Had two fans delivered, both had to be sent back as the quality wasn't very good. Delivery however was good and on the day booked.