DICK'S Sporting GoodsReviews of dickssportinggoods.com

I am EXTREMELY UPSET with the way the online site puts a hold on the your account for the funds then when it ships they charge you again, and won’t give you your funds 3 to 4 days later. This is ridiculous!!!!! I will NEVER order anything from this Company again nor will I refer it to anyone. They really need to change their online policy. If I could give a score lower than

I have noticed your new commercials are blatantly absent of white kids? Is thus an attempt to show inclusion by exclusion of white people? I'm am not impressed with the appearance of politics in your commercials. Nobody should be excluded.

Never shopping here. Employees label their products incorrectly. I went to the sneaker section where they had a sale. Found a nice pair of sneakers to purchase but when I went up to the register to pay they told me that wasn’t the price and it was missed labeled. The staff member asked one of the managers to come up and take a look. The manager was so rude and didn’t give rats ass as to where I told him the location of sneakers were...they were with all the sneakers that were on sale. Long story short he wouldn’t honor the price that was on the box and was so nasty to me

Yep they sell second hand shoes as if they are new (they think this does not fall under the term of.a scheme). Look at all the reviews below!!!!

Damn look at their reviews they don't even care.. I should've seen this before I made a purchase. I purchased a pair of shoes on their website on the 29th June but till today(20th July) there hasn't been any updates from them and status is still 'in progress'. This is by far the slowest and unprofessional company I have ordered from, they literally don't care about your orders! I have ordered from small to big companies and most ships my order within few days to a week and if the item happen to be out of stock they will email and issue a refund so there is no excuse for you to say you get big waves of orders or whatever crap. Avoid this company at all cost really poor customer service!

We have always shopped at Dick’s sporting goods ( really out of necessity, as there wasn’t any other sporting goods stores worth a darn). New equipment every year, every season, and often times multiple equipment buys during a season. We purchased their “No sweat warranty” at the advising of the sales clerk, who gave a lackluster description of how to use it and set it up. My son a year round baseball player who purchases multiple sets of batting gloves, pants, socks ( you get the idea). After less than 3 months of play and use the gloves ripped in the palm seam, we filed a claim and 48 hours later received an email stating the report filed did not meet the requirements of the warranty specifications and they were not going to stand behind it. Big surprise!! Should have known better. Don’t buy the warranty it’s a joke.

My 14 year old daughter needed a pair of cleats for soccer. So we go to Dick's Sporting Goods at Franklin Mills. So she tries some on and picks the ones she wants. We also pick up a pack of socks, shin guards and a soccer ball. Go up to the register to pay. The cashier scans the bar code and says sorry sir I can't sell you these cleats. I said why not, he went on about a message on the register stating Nike says these cleats cannot be sold yet. I said, so you have merchandise on your sales floor which appears to be available for sale and you can't sell it? He said, Nike says we cannot sell these cleats yet. I ask, then why are they out on the sales floor? He says well sir, someone put them out by mistake. I said, ok, so it’s your mistake and I just want to buy the cleats. Still no go. I asked to speak to a manger, and the cashier claimed to be the “Front End Manager.” So I ask for the store manager. A guy whose name is only two letters, “JD” appears after the cashier/front end manager calls for him. I ask, JD, why are these cleats on your sales floor and you cannot sell them? I add, aren't you in the business of selling merchandise for a profit? He gives me the same song and dance about Nike says we can't sell these cleats yet. I ask again, then why are they on the sales floor available for sale? I get the same clap trap. So we go round and round for a few minutes and no budge from the guy with two letters as his name, JD. I explain to him that she needs the cleats for soccer tryouts which are early next week. Still nothing. You would think JD, being the mighty store manager that he is, who is able to deny a sale based on what Nike says in a message on his cash register, would've tried to save the sale. He could’ve said something along the lines of this: I understand you need the cleats sir, so why don't I take you back to the cleats and see if I can get you another pair that are similar to these. But no, I didn't get any of that. The guy with two letters for a name, JD, was more interested in winning the argument than making the sale. That just proves that JD is a very poor and inept store manager who doesn’t care about his customer’s needs or making a sale for the company he works for. JD obviously doesn’t understand that sales from customers pay his salary. As stated earlier, along with the cleats I was also going to buy, shin guards, socks and a soccer ball. Looked to me like it was going to be a sale of around $150.00. But the all-powerful store manager JD saw to it that Dick’s Sporting Goods would get a big ZERO. Meaning, I didn’t buy the cleats, the socks, the shin guards or the soccer ball. I left that stuff right at the register. I must say after my experience today at Dick’s, I will NEVER step foot in a Dick’s store ever again. I bought her soccer stuff on Amazon.

Purchased a basketball goal with install and removal of existing goal on May 1, 2021. They did not complete the job, I have called several time regarding the removal of the old goal.... it is now June 30th and my children are still unable to play basketball because the old goal is still in the driveway!!